Job Title

Overview Employer Industry: Customer Service and Support Benefits Salary range of $16-$20/hr, plus performance-based incentives Opportunity for career advancement, with 80% of managers promoted from within Work-from-home convenience, allowing for a flexible schedule Comprehensive benefits including medical, dental, and vision insurance, along with paid time off Engaging company culture with networking opportunities and employee resource groups DailyPay enrollment option to access pay early Responsibilities Provide inbound customer support using a call flow guide in both Spanish and English Assist customers in resolving basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services to customers Deliver exceptional customer experiences with a positive attitude Qualifications Fluent in both Spanish and English Minimum of 1 year of customer service experience Open availability and a high school diploma or GED Ability to work in a quiet, distraction-free environment Strong computer navigation skills and proficiency in multi-tasking Preferred Qualifications Experience in a fast-paced customer service environment Familiarity with various customer service technologies Strong problem-solving skills and eagerness to learn new systems A desktop or laptop computer capable of running necessary software #CustomerService #RemoteWork #BilingualJobs #CareerGrowth #InclusiveWorkplace 'We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.' #J-18808-Ljbffr