Job Title

About CloudLabs:CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe. As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.With offices in the US, Canada & India and with the team of 200+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.Please write & follow us here: Website: cloudlabsit.comLinkedIn: CloudLabs IncEmail us: [email protected] Required: Must have 10-15 years relevant experienceJob type: FulltimeJob Location: Canada - RemoteQualifications and Experience:Bachelors degree in Engineering, Computer Science, or related field (Masters preferred).10+ years of overall SAP experience, with at least 5+ years in a Delivery Manager / Account Lead/ Senior Manager role.Proven experience managing SAP implementation or support projects with distributed teams.Strong understanding of SAP functional or technical domains (S/4HANA preferred).Excellent communication, presentation, and stakeholder management skills.Demonstrated ability to manage client relationships and deliver large, complex engagements.Must be a Canadian citizen or hold a valid B1/B2 U.S. visa to enable short-notice travel to client locations when required.Role OverviewThe SAP Operations Senior Manager will oversee the end-to-end delivery of key SAP projects and manage strategic client accounts for CloudLabs. This role demands a strong blend of delivery leadership, stakeholder management, and deep SAP expertise. The ideal candidate will serve as the primary point of contact for clients, ensuring projects are executed on time, within budget, and aligned with CloudLabs quality standards.Area Responsibilities:Account Management:Manage key client accounts, building long-term trusted relationships.Drive account growth by identifying new opportunities within existing clients.Act as a single point of contact for client communications, escalations, and governance.Lead end-to-end project delivery across SAP initiatives, ensuring successful execution of project scope, schedule, and budget.Project Delivery:Oversee project teams (onsite/offshore) and ensure adherence to delivery methodologies and best practices.Manage risk, issue resolution, and change control processes effectively.Engage with client leadership, internal teams, and CloudLabs executives to ensure alignment and transparency throughout the project lifecycle.Stakeholder Management:Provide timely project status updates, dashboards, and executive summaries to stakeholders.Facilitate steering committee meetings and review sessions.Technical/Functional Oversight:Leverage SAP functional and/or technical expertise to guide project teams and ensure solution quality.Support in scoping, estimating, and architecting SAP solutions.Ensure compliance with SAP and CloudLabs delivery standards.Mentor and guide delivery leads and consultants to drive performance excellence.Leadership & Governance:Contribute to continuous improvement of delivery processes and methodologies.Support pre-sales and proposal development as required.Qualifications and Experience:Bachelors degree in Engineering, Computer Science, or related field (Masters preferred).10+ years of overall SAP experience, with at least 5+ years in a Delivery Manager / Account Lead / Senior Manager role.Proven experience managing SAP implementation or support projects with distributed teams.Strong understanding of SAP functional or technical domains (S/4HANA preferred).Excellent communication, presentation, and stakeholder management skills.Demonstrated ability to manage client relationships and deliver large, complex engagements.Must be a Canadian citizen or hold a valid B1/B2 U.S. visa to enable short-notice travel to client locations when required.