Job Title

Overview EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to secure faster settlements, higher payouts, and better outcomes for those injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are a fast-growing vertical SaaS company backed by top VCs and are expanding our team to have a lasting impact. Our Pre-Litigation Operations team drives case progress from intake to resolution with consistency, compassion, and control, combining legal experience with cutting-edge tools to deliver exceptional outcomes for our attorney partners and their clients. Our team members are highly skilled, tech-enabled legal professionals who take ownership of the details so nothing falls through the cracks. About the Role As a Senior pre-litigation associate, you will serve as a critical operations expert, ensuring every case is handled with accuracy, urgency, and care. You will drive pre-litigation personal injury cases through early stages, including initiating claims, organizing medical records, obtaining police reports, and coordinating care for clients. You will oversee demand preparation, resolve final liens, and manage cases through to completion, ensuring attorneys have comprehensive, well-documented files to effectively build and negotiate each case. This is a remote role for deeply experienced professionals who excel in high-volume, detail-critical environments and take pride in meticulous casework that directly impacts client outcomes. What Youll Do Open insurance claims and serve as the primary liaison with adjusters and carriers Request, track, and organize medical records, bills, and police reports Communicate with insurance carriers regarding claims Ensure treatment progression and awareness of treatment outcomes Identify and proactively resolve lien and subrogation issues Collaborate with lead paralegals to prepare complete, accurate case files for demand Communicate with clients daily to guide them through the pre-litigation process Maintain case timelines and ensure milestones are met with precision Spot and eliminate operational inefficiencies to drive speed and accuracy Uphold the highest standards in documentation, file integrity, and communication You Might Be a Fit If You Have 8+ years of experience in Personal Injury legal operations, Personal Injury case management, or insurance claims Are highly detail-oriented, organized, and self-motivated Excel at process execution in fast-paced, high-volume environments Communicate clearly and professionally with clients, medical providers, attorneys, and insurers Take ownership of your work and hold yourself to high standards of quality and accountability Are comfortable working independently in a remote setting, with strong time management skills Notice to Candidates EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team. We post open roles on our career page and reputable job boards, and all official EvenUp recruitment emails will come from recognized domains. We do not accept resumes or expressions of interest via email or social media messages; please submit your application directly through our careers page. If you receive communication from someone impersonating EvenUp, please report it to . Examples of fraudulent domains include careers-evenuplaw.com and careers-evenuplaws.com. Benefits & Perks We offer a total rewards package including: Choice of medical, dental, and vision insurance plans for you and your family Additional coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability Holidays: 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hub offices in San Francisco and Toronto Note: Benefits apply to full-time employees only. Equal Opportunity EvenUp is an equal opportunity employer. We are committed to diversity and inclusion and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr