Job Title

Overview The Position: Accountable for achieving/exceeding District Pod sales, Multi-Channel Customer Plan and KPI results through exceptional customer engagement, delivery of outstanding customer value and maximizing the number of appropriate patients on assigned products. Acts as a true Pharma partner, orchestrating the customer experience to ensure a seamless positive engagement. Responsibilities Sales & Budget: Achieve/exceed District Pod sales, Multi-Channel Customer Plan execution and KPI results (sales vs. objective, market share growth, customer satisfaction, CLM Use, etc.). Analyze performance, assist in the development of customer business plans, and collaborate with cross-functional teams to maximize opportunities. Manage assigned key accounts and ensure strategic alignment and deployment of value-add offerings. Monitor brand/operational budget spend. Customer Engagement: Engage with customers and assigned accounts (physicians, nurses, pharmacists, specialists, and other HCPs) with strong product/TA knowledge. Develop ICP and implement MCCP, programs guided by brand CSFs and insights. Personalize interaction approaches (face-to-face, digital, CME, OLA, etc.) to assess needs, create value, and maximize appropriate patient reach. Utilize hybrid engagement skills to optimize call outcomes and provide market insights. Customer Orchestration: Lead customer-centric engagements in collaboration with cross-functional colleagues and external stakeholders. Manage all interactions for assigned customers within the geography. Collaboration & Teamwork: Work with cross-functional partners within and across districts and alliance teams to ensure positive customer experiences. Build relationships, drive performance, and foster a culture of growth, collaboration, agility, and accountability. External Expert Development & Advocacy: Identify/develop external experts to build strategic partnerships. Work with speakers on defined topics, manage programs/budgets, and provide follow-up to attendees. Build networks among advocates and HCPs for OLAs, CMEs, and conferences. Requirements University degree, preferably in Health Sciences or Business Administration Minimum 2 years of pharmaceutical sales or similar environment; cardio-metabolic experience preferred Excellent medical/product knowledge, customer engagement and selling skills; strong customer satisfaction focus Ability to leverage resources across face-to-face and digital channels to deliver value Strong communication, collaboration, and presentation skills Ability to translate scientific/disease-related knowledge into meaningful customer engagement and drive behavior change Adaptability, resilience, and ability to navigate changing environments Experience in developing speakers and external expert advocates Strong planning/organization, analytical skills, and budget/resource management Motivated to improve health outcomes and bring more health to patients Valid provincial drivers license (location-based) and ability to travel For Quebec: French and English language skills for cross-functional work Field Info This position is field-based. Requires location proximity to customers. Totals & Benefits We offer a competitive salary and benefits package, including paid time off, flexible benefits, Defined Contribution Pension Plan, employee assistance and development programs, and wellness initiatives. Application Details Deadline for applications: November 5, 2025. We thank all applicants for their interest; only those selected for an interview will be contacted. Boehringer Ingelheim Canada is committed to accommodations for people with disabilities in recruitment and selection processes. If you require accommodation, we will work with you to meet your needs. Company Info Why Boehringer Ingelheim? We value differences as strengths and strive to make a positive impact on lives through innovative healthcare. For more information, visit the company website. #J-18808-Ljbffr