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Commercial Account Manager Southern Ontario Being a part of BrokerLink means you live our values: to act with integrity, be respectful of others, embrace a customerdriven mindset, strive for excellence, and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment. We want likeminded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism. We want to invest in you! Your success is our success and our purpose of were here to help people is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members, offering countless opportunities to grow in an environment that values our most important assets: you. We have over 200 offices across Canada. Ask us about our flexible work arrangements. We are looking for a Commercial Account Manager to join BrokerLink and work from one of our Niagara Falls, St. Catharines, or Burlington offices in Southern Ontario on a Permanent Fulltime basis. Benefits Flexible health and dental insurance benefits package Personal spending allowance to invest in your healthy lifestyle RRSP with company matching ESPP (TSX:IFC) with matching aspect Dress according to your daily schedule (Dress for your day) Competitive compensation package with bonus aspect Employee discount program (Apple, Bell, Rogers, etc.) Paid time off: personal days, volunteer days, exam/study time, jury duty; 3 weeks of vacation per year Recognized as one of Canadas best employers (Kincentric 2024) Role Entails Assist the Commercial Insurance Account Executive Provide customers with prompt service, advice, and help them understand insurance coverage and concerns Receive and process all incoming commercial paperwork Assist with quotes to customers, review existing coverage, and update customer file information Prepare documentation for insurers and complete applications for new clients Issue insurance certificates Process endorsements, invoices, and followup on payments Communicate with insurance companies, negotiate with underwriters on behalf of customers, negotiate renewal terms, and follow up with adjusters on claim status Source and obtain additional information requested by underwriters and complete applications Qualifications High school and/or postsecondary education 35 years of experience in commercial insurance RIBO licensed Exposure to Epic (asset) Previous sales experience (asset) Demonstrated ability to handle multiple priorities successfully Strong analytical and organizational skills Excellent verbal and written communication skills We thank all applicants for their interest, but only those selected for an interview will be contacted. BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. BrokerLink is committed to creating an inclusive workplace that embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated. Discover more about BrokerLink at