Job Title

Overview Title: Parts & Service Coordinator Hours of Work: 7:00am-3:00pm, full-time, on-site Black & McDonalds Facilities Management team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. This is an exciting opportunity to be part of a large, national contract in Canada. Reporting to the Regional Operations Manager, the Parts and Service Coordinator is an integral component to providing clients with quality solutions and service that adds value to their core business. A positive attitude within a learning environment is essential. Youll develop solutions related to client needs & challenges; youll learn to think on your feet. Youll receive guidance but not heavy-handed micro-management from your manager. Youll be relied upon and trusted to initiate process improvements that enhance the teams output and satisfaction. Responsibilities Order parts as required. Arrange pickups if parts cannot be delivered. Assist with incoming shipments, invoices, packing slips, and issue purchase orders for accuracy. Create vendor set-up in JDE for new subcontractors. Obtain WSIB insurance certificates for subcontractors and certificate of insurance. Schedule service calls and provide ETA and progress status on work orders. Escorting contractors without credentials will be required occasionally. Confirm and validate subcontractor services via report submissions. Receipt invoices and approve for payment. Update and track all credit card transactions within your department. Perform monthly Gross Margin forecasting. Reporting (Monthly/Quarterly). Manage service contracts (Elevator, locksmith, bird control, equipment rental). Qualifications, Skills, and Other Requirements 1-3 years in an administrative role is a strong asset. 1-3 years in a building operation, facility maintenance, or procurement role is a strong asset. Experience in ordering/purchasing electrical, plumbing, and HVAC supplies. Experience in scheduling contractors for service calls. Maintains a professional demeanour at all times with fellow employees, vendors, sub-contractors and clients Ability to cope under pressure and maintain focus, dealing effectively with setbacks while remaining positive Embraces change and always willing to adopt new practices Ability to approach problems logically, under pressure and seek innovative solutions Communicates effectively (verbally and written) at all levels within an organization and with external parties including enforcing authorities Values and respects others, encourages and supports diversity Ability to work independently with limited supervision MS Office (Word, Excel, Project) JD Edwards or an Oracle-based ERP system is an asset Black & McDonald welcomes and encourages applications from people with disabilities. Accommodation is available upon request for candidates to take part in all aspects of the recruitment and selection process #J-18808-Ljbffr