Corporate Real Estate Lead Equinix As the Corporate Real Estate (CRE) Lead, you will oversee daily operations and strategic initiatives across Equinixs Toronto and Brampton sites. Your focus will be on ensuring efficient workflows, engaging stakeholders, and delivering exceptional workplace experiences. This role champions Equinixs CRE standards of safety, courtesy, efficiency, and communitydriving operational excellence and customer satisfaction. Responsibilities Oversee and coordinate daily operations across multiple Canadian offices. Participate in cross-functional project teams, supporting and, where appropriate, leading complex initiatives that impact the location or department. Serve as a representative on the Joint Health & Safety Committee, ensuring compliance with health and safety regulations and operational excellence standards. Implement emergency response plans and act as an afterhours emergency contact as part of the call tree. Prepare, review, and execute business continuity plans. Collaborate with service providers (hospitality, maintenance, cleaning, vending) to ensure timely and highquality service delivery. Manage the office ticketing system, ensuring timely resolution and proper assignment of requests. Ensure preventive and reactive maintenance plans are in place and monitored for completion. Ensure compliance with company policies for visitor access, security badges, and purchase order processes. Build and maintain strong relationships with vendors and service providers to ensure highquality, reliable, and innovative service delivery. Participate in vendor selection, onboarding, and transition processes; lead these initiatives when appropriate. Monitor vendor performance, address service issues promptly, and drive improvements through QBRs. Collaborate with internal stakeholders to identify opportunities for cost savings, enhanced service, and process optimization. Ensure all vendor activities align with Equinixs standards for safety, efficiency, and customer satisfaction. Foster a welcoming and collaborative environment, cultivating positive experiences at all touchpoints. Ensure consistent, highquality service delivery to customers and visitors. Support the planning, coordination, and promotion of CREled or supported events in partnership with employee groups and business functions. Qualifications Experience in customer service or hospitality. Presentable and professional demeanor. Strong interpersonal, verbal, and written communication skills. Confidence and experience interacting with individuals at all levels. Advanced proficiency in MS Office (Outlook, Excel, Word). Experience in project management and building operations. Knowledge of building management systems, sustainability practices, and office support services. Excellent multitasking and organizational skills. Initiativedriven mindset with a focus on continuous improvement. Ability to independently develop and manage resources and programs. Familiarity with work order ticketing management systems. French or Spanish as a second language (advantageous but not required). JHSC certification is an asset. Bachelors degree in Corporate Real Estate, Facilities, Hospitality, or Business Management, or equivalent work experience. Minimum 5 years of experience in hospitality management, facilities management, or business operations within a corporate office environment. Maintain a positive, professional, and helpful demeanoreven under pressure. Develop strong relationships with stakeholders, vendors, and team members throughout all areas of the business. Demonstrate integrity, accountability, and a customercentric attitude in all interactions. Communicate clearly and effectively, fostering collaboration and trust within the team and with external partners. Proactively seek opportunities to improve processes, enhance client satisfaction, and contribute to a welcoming workplace community. Pay Range Canada Toronto Office: 66,000 98,000 CAD per annum. Pay reflects role, level, and location. Base pay only; bonuses, equity, and benefits may also apply. Equinix Benefits Competitive, inclusive, sustainable, connected and efficient. Includes: Employee Assistance Program. Health, dental, vision, prescription coverage. Retirement savings plans (DCPP, RRSP, TFSA). Paid vacation and holidays. Other benefits per Equinix policies. EEO Statement Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an affirmative action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy or childbirth, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political or organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. #J-18808-Ljbffr
Job Title
Corporate Real Estate Lead