Job Title

Store Manager role at SNDL Inc. About SNDL SNDL is a large private-sector liquor and cannabis retailer in Canada with banners including Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and a major vertically integrated cannabis company with activities in biomass sourcing, cultivation, manufacturing, and a cannabis brand portfolio. For more information, please go to Work Location ACE Liquor Discounter Bankview Primary Purpose Of Job Provide leadership and direction of a multimillion-dollar business unit, with a focus on delivering an exceptional customer experience. Train and develop team members while establishing a strong sales culture with accountability for operational excellence and achievement of financial and regulatory standards. Responsibilities People Management Skills Create a work culture that makes your store an inviting place to work Be a role model who coaches, mentors, and inspires team members Delegate tasks to team members and set priorities Communicate in a clear and concise manner to team, leading effective huddles/meetings/coaching sessions Participate in store recruitment and create succession plans for the store Support and coach team members to improve performance gaps; conduct ongoing coaching for improvements Complete and hold team accountable to complete required training within allocated timeframes Create and/or monitor the creation of efficient weekly store schedules for both sales and support functions Customer Offering Deliver exemplary customer service Resolve customer complaints regarding sales and service; ensure Area Manager is informed of all customer complaints Accountable for each new product launch Review customer surveys and manage appropriately Understand and utilize local market tends as provided by Area Manager Evaluate programs and promotions for effectiveness and offer recommendations to Area Manager Financial Ensure that goals will be met through appropriate planning and organization of labour, inventory, and finances for short and long-term success Meet or exceed financial targets through partnership with Area Manager Review and monitor the Loss Prevention program to protect the companys inventory and assets Review financial documentation (invoices, costs etc.) for accuracy Monitor and make appropriate adjustments to scheduling to achieve labor cost Day to Day Operations Ensure all merchandising and pricing guidelines are followed Ensure store is clean and presentable and action any maintenance issues Execute merchandising programs and track results Manage communication (mail, email, voicemail) Maintain inventory levels, as well as inventory ordering and receiving Regulatory Adherence Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to Participate in health inspections, audits and required corrective actions Maintain First-Aid, LP and OHS Training Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right Ensure AGLC/BC LRS and other government guidelines are met Adheres to all SNDL Inc. policies, with a focus on Social Responsibility Work Experience Minimum of 3 years experience in a retail environment Minimum of 1 year supervisory and/or management experience (preferred) Education High School Diploma or equivalent ProServe/Serving It Right Certification First-Aid Certificate is considered an asset Training in wine/beer/spirits (preferred, not required) Other Skills And Capabilities Highly self-motivated Customer service driven Effective leadership of large team Strong sales background Proven track record of success Strong communication skills (written and verbal) Must be able to pass a Background Check Must have access to reliable transportation Occupational Health and Safety Employees have the following basic rights: Right to refuse unsafe work; right to participate in health and safety activities; right to know about hazards Employees responsibilities include: comply with OH&S acts, use PPE, report hazards and incidents, document incidents in ThinkLP Physical Requirements Available to work a varied retail schedule, including evenings and weekends Able to lift up to 50 pounds Able to stand for extended periods Comfortable climbing ladders Workplace Hazards Robbery and shoplifting risks, including psychological stress, violence and harassment Overexertion injuries Lifting and handling materials Slips, trips, and falls Knives and broken glass We are grateful for your interest in this role. We will contact only those selected for next steps in the hiring process. SNDL is an equal opportunity employer and is committed to diversity and inclusion. Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Manufacturing #J-18808-Ljbffr