Job Title

Company Our client is a North American leader in government technology solutions, supporting municipalities and agencies with modern, efficient, and secure digital services. With a strong focus on innovation and public sector impact, they operate across multiple verticals and are known for their stability, mission-driven culture, and growth across North America. Job Title Business Analyst Location Edmonton, Canada (Fully onsite) Role Type Direct Hire (Full-time) Must Have Skills Must be a Canadian or United States citizen 12 years of experience as a Business Analyst Experience with SQL Experience with a ticketing system (ideally Jira) Strong communication, customer service, organizational, and documentation skills Responsibilities and Job Details Collaborate with cross-functional teams in a customer-facing environment Work onsite at the Edmonton office from 6:00AM to 3:00PM MST Use SQL and Jira (or similar ticketing systems) to manage and track business requirements and tasks Participate in projects within the Codes and Records vertical, involving sensitive government-related data Analyze business needs and convert them into functional requirements and specifications Support internal stakeholders by creating documentation and process improvements Maintain excellent customer service standards while supporting software and service delivery Coordinate with internal developers and QA to ensure requirement fulfillment Open to candidates willing to relocate at their own expense Nice to have: experience in SaaS environments or within the government / public sector #J-18808-Ljbffr