Job Title

Join our team as a Bilingual Senior Specialist, Benefits! In this role, you will be instrumental in administering, launching, and managing employee benefits programs across Canada and the US, ensuring a positive and engaging experience for employees and ODs. Youll support employees and ODs with benefits administration and collaborate with the benefits team to resolve complex and escalated issues. Youll lead specialized benefits initiatives and have a deep understanding of the companys benefit offerings and technological systems.This position is open to candidates located anywhere in Canada.What Will You Be Doing?Executing benefits administration, addressing escalated benefits inquiries and issuesManaging premium remittances, ensuring accurate processing through Payroll Earnings ImportConducting monthly audits on benefit eligibility status, enrollment, and terminations, collaborating with the payroll team to maintain up-to-date informationAdministrating leaves processes and coordinating pre-authorized debit deductions for premiums and arrearsReconciling retroactive premiums for those returning from leave or experiencing coverage or status changesCompiling and delivering detailed billing information to accounting for OD benefit plan deductions on a bi-weekly basis and maintaining the retired OD benefit planEnsuring 100% compliance with government regulations regarding taxable benefits through quarterly reviewsResearching and reporting on benefit issues resulting from changes in employment legislation, providing monthly updates to the benefits teamAdministering full-cycle employee benefit programs, including health insurance, dental insurance, life insurance, savings plans, optical benefits, employee assistance programs, and recognition programsProviding support for filing claims and checking claim statusSupporting vendor, insurer, and service management, including coordinating quarterly meetings with providersDeveloping and implementing global benefits policies, SOPs, and processes, reviewing and updating annuallyDesigning and launching communication initiatives to educate employees and ODs on benefits and upcoming initiativesProviding reports and analytics related to employee benefits, including cost analysis and usage trendsAssisting with change of status processes to ensure benefits deduction groups are accurate and employment agreements are correctly reflectedRefining and developing benefits policies aligned with organizational goals and valuesUpdating bi-weekly and annual calendars with cyclical timingProviding support to benefits specialists as requiredAs the Successful Candidate You Have:Bilingualism (French/English) is required for daily communication with team members across Canada5 to 7 years of relevant experience, preferably in a large organizationExperience in a multi-province benefit environmentUndergraduate Degree or College Diploma in Human Resources, Business Administration, or a related fieldCompletion of the CEBS (Certified Employee Benefit Specialist) is preferredStrong knowledge of employee benefits laws and regulationsProficient with Microsoft ExcelProject management skills to handle multiple tasks and prioritiesAnalytical and problem-solving mindsetStrong organizational and prioritization skillsAbility to maintain confidentialityAbility to work effectively with minimal supervisionProficiency in HRIS and benefits administration software is an assetKnowledge of US benefits is an assetHow You'll Benefit working at our Home Office:A comprehensive total rewards package, including two free pairs of glasses and lenses per yearA coaching culture that fosters ongoing growth and development opportunitiesA people-first culture (dogs are also welcome!)An organization that gives back locally and nationally, supporting your involvementWhy You Should Join Us:FYihealth group is Canada's leading diversified healthcare organization, including FYidoctors, Visique, BonLook, and solis optics. Doctor-led, professionally managed, and patient-focused, we focus on delivering outstanding eye care with patient-centric products and services. Our purpose is to enhance patients' lives. We are Canada's fastest-growing eye care provider, with a Canadian-owned ophthalmic lens manufacturing facility and distribution center.At FYihealth group, our core values are Diversity, Equity, Inclusion, and Opportunity. We are proud to be an equal opportunity employer and provide accommodations as needed during the application process. Please inform your recruiter if you require an accommodation. All information will be kept confidential to ensure an accessible candidate and team member experience. #J-18808-Ljbffr