Job Title

OverviewEmployer Industry: Customer Service and SupportBenefitsSalary range of $16-$20/hr, plus performance-based incentivesOpportunity for career advancement, with 80% of managers promoted from withinWork-from-home convenience, allowing for a flexible scheduleComprehensive benefits including medical, dental, and vision insurance, along with paid time offEngaging company culture with networking opportunities and employee resource groupsDailyPay enrollment option to access pay earlyResponsibilitiesProvide inbound customer support using a call flow guide in both Spanish and EnglishAssist customers in resolving basic technical issuesTrack, document, and retrieve information in databasesOffer additional products and/or services to customersDeliver exceptional customer experiences with a positive attitudeQualificationsFluent in both Spanish and EnglishMinimum of 1 year of customer service experienceOpen availability and a high school diploma or GEDAbility to work in a quiet, distraction-free environmentStrong computer navigation skills and proficiency in multi-taskingPreferred QualificationsExperience in a fast-paced customer service environmentFamiliarity with various customer service technologiesStrong problem-solving skills and eagerness to learn new systemsA desktop or laptop computer capable of running necessary software#CustomerService #RemoteWork #BilingualJobs #CareerGrowth #InclusiveWorkplace'We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.' #J-18808-Ljbffr