Job Title

Overview Join us to build a more rewarding financial future for all Canadians. Neo is a rapidly expanding fintech startup founded in 2019. We are a fast-growing company with a mission to deliver value to customers while maintaining high standards of integrity and performance. High performance at Neo is built on the following attributes: teamwork, ownership, and professional integrity. We strive to recruit, hire, and develop a culture that supports collaboration, accountability, and delivering results for customers and partners. The Role The Store Manager oversees all aspects of store operations, including sales performance, staffing, inventory management, and customer service. The Store Manager will recruit, train, and motivate a high-performing team, provide ongoing coaching and feedback, and foster a positive work environment that promotes teamwork and collaboration. Successful candidates will provide exceptional customer service, address inquiries and concerns promptly, and implement strategies to enhance the customer experience while driving sales. What Youll Be Doing You will be responsible for recruiting strong, sales-focused individuals to join your team through active job boards and your existing network. You will train, coach, and develop sales associates to be high performers, driven to exceed sales targets and performance expectations. You will be the Chief Culture Officer of your store, leading by example on what is expected of your team. You will handle weekly scheduling for all sales associates. You will support sales associates in their daily activities. Who We Are Looking For 5-10 years of experience in retail sales with a focus on building relationships and client rapport A proven track record in cross-selling to clients on multiple products and services Experience leading and developing a high-performing sales team while managing turnover Strong network of sales professionals who interact with clients of all ages Working At Neo Neos people are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we are on a mission to build a more rewarding financial future for all Canadians. We emphasize customer success and strive to deliver intuitive products and exceptional support at every step of the journey. We value honest conversations, constructive input, and continuous support, and we mainly collaborate in person across Calgary, Winnipeg, and Toronto offices. We seek change-makers who thrive on challenge and prefer to blaze a trail through uncertainty. All team members have equity through stock options. This ownership mindset is central to how we grow together. If Neo employees work hard, its true, and we hold ourselves accountable for delivering on commitments to customers, partners, and one another. Working at Neo means taking ownership of your work and driving results, knowing your contributions impact the companys success. Apply With Us We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. A security screening (criminal records check and credit check) is required for successful candidates. By continuing with your application, you agree to the Candidate Privacy Notice regarding how we process your personal information for the purpose of your application. Additional Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Referrals increase your chances of interviewing at Neo Financial. Sign in to set job alerts for Store Manager roles. #J-18808-Ljbffr