Job Title

Company Description UHN is Canadas #1 hospital and the worlds #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canadas top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. Job Description Union: Non-Union Site: Princess Margaret Cancer Centre Department: Department of Supportive Care, Psychosocial Oncology Work Model: OnSite Reports to: Manager, Department of Supportive Care Hours: 15 hours per week, additional hours may be available Shifts: Weekdays; Monday - Friday Status: Temporary Part Time (6 months) Closing Date: November 7th, 2025 Position Summary The Department of Supportive Care (DSC) is made up of three divisions Psychosocial Oncology (PSO), Cancer Rehab & Survivorship, and Palliative Care. This position supports the PSO at the Princess Margaret Cancer Centre. The successful candidate will work closely with a multidisciplinary team to perform administrative tasks such as greeting patients in an outpatient clinical setting, scheduling patients, sending and tracking community outreach referrals, etc. Duties Providing positive patient experiences in an outpatient clinical setting, meeting quality standards set out by UHN, including registering patients in UHNs EPIC EMR system. Supporting the timely and efficient processing of incoming referrals, scheduling/rescheduling of patient appointments, responding to patients general inquiries, and cancelling patient appointments. Completing administrative tasks that support data entry for patient tracking requirements and maintaining several electronic calendars. Utilizing knowledge of medical terminology to support physicians and other clinicians. Ensuring efficient operation of the office, clinic spaces, and front desks, within scope of authority. Providing crosscoverage support as a member of an operational administrative team. Qualifications Completion of Secondary School or recognized equivalent. Completion of a recognized postsecondary office/medical administration program at the certificate level or equivalent. Two (2) years related administrative support experience. Experience working with EPIC EMR for managing referrals, appointment scheduling, and standard clinical operations is required. Experience with database and spreadsheet software is an asset. Prior onthejob computer/wordprocessing experience in a Microsoft Office environment is preferred. Experience in a teaching hospital environment is an asset. Knowledge of medical terminology is an asset. Excellent organizational, prioritization and timemanagement skills. Excellent interpersonal, customer, verbal and written communication skills. Ability to operate effectively in an interdisciplinary team. Ability to maintain and protect patient confidentiality. Additional Information Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program, to be eligible for consideration. All applications must be submitted before the posting close date. UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue consideration of their application. UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. #J-18808-Ljbffr