Job Title

Join to apply for the ADMINISTRATIVE OFFICER role at Manitoba Hydro Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers! Competitive salary and benefits package. Nineday work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life and community. Flextime and partially remote work schedule (providing the option to work remotely 3 days per 2 week period), depending on nature of work, operational requirements and work location. Manitoba Hydro is a leader among energy companies in North America, recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that supports innovation, commitment, and customer service, while actively supporting a diverse, equitable and inclusive workplace. Under the general direction of the Insurance Strategies Administrative Officer is responsible for investigating, negotiating, and administering moderate to complex claims involving recoveries from outside third parties. Will work with a high degree of initiative, discretion, selfdirection and customer service in liaising with other groups and departments. Prepare, file and serve legal documents for Small Claims Court actions and when necessary coordinate accounts for legal action by Court of King's Bench and attending these hearings. Provide support and functional direction to staff in other departments. Responsibilities Administer property damage recoveries by investigating and documenting the details of the incident from outside contacts, witnesses, and accident reports; establishing responsibility for the damages, obtaining repair costs and initiating recovery from the responsible party. Liaison with Line Management and the Damage Prevention & Services Supervisor on individual losses to identify the causes of loss, possible loss trends, and to evaluate possible loss prevention and/or loss reduction methods. Review work orders and billings for accuracy and appropriateness. Request additional information where necessary. Contact responsible party and coordinate recovery of damages. Negotiate disputed claims either for liability apportionment and/or for costing. Investigate and adjust disputed claims where necessary. Develop and process for filing, serving of legal documents and present case in Small Claims Court. Coordinate accounts for legal action by referring to and assisting Law Department for Court of Kings Bench suits. Provide support and direction to district and field staff related to property damages, vehicle accidents and insurance requirements. Process payments received from third party contractors, insurers and individuals. Establish and maintain effective contact with internal staff, outside insurance adjusters, brokers, law enforcement agencies and related industry personnel. Prepare month end and quarterly reports. Negotiate and settle total losses of Manitoba Hydro vehicles. Qualifications Fouryear degree in a related field such as Business Administration, Commerce, Finance with a minimum of five years of directly related experience in a claims handling environment; OR Twoyear diploma in a related field such as Business Administration and seven years of directly related experience in a claims handling environment. A Certificate in the Chartered Insurance Professional (CIP) program with a focus on claims adjusting and the courses directly applicable, or studying towards completing the CIP, would be considered an asset. Thorough knowledge of the claims management processes, including principles, practices and techniques in investigating and adjusting a variety of liability claims. Experience in preparing, serving legal documents and presenting in Small Claims Court. Proven negotiating skills necessary to settle claims. Automobile adjusting experience is an asset. Demonstrated ability to work with electronic office support systems and computer software such as SAP, Outlook, and Microsoft Office software. Demonstrated high level of accuracy, showing good judgment and discretion under difficult settlement situations. Strong interpersonal skills and demonstrated ability to maintain good public relations and work with staff in a team environment. Must be selfmotivated and capable of working under limited supervision. Possess a valid, minimum Class 5, Province of Manitoba Driver's Licence. Salary Range Starting salary will be commensurate with qualifications and experience. The range for the classification is $39.27-$54.35 Hourly, $75,242.70-$104,154.96 Annually. Apply Now! Visit to learn more about this position and to apply online. Deadline for applications is NOVEMBER 3, 2025. We thank you for your interest and will contact you if you are selected for an interview. This document is available in accessible formats upon request. Please let us know if you require any accommodations during the recruitment process. #J-18808-Ljbffr