Job Title

Claims Support Representative, Bodily Injury Company: CGIC Department: Claims Employment Type: Regular FullTime Work Model: Hybrid Language: English The Opportunity We are a leading Canadian financial services cooperative committed to being a catalyst for a sustainable and resilient society. Our team is essential to deliver on this strategy, and we prioritize our people to ensure a strong culture and development opportunities. You will work with people who care passionately about our clients and communities. Our Claims team aspires to create peace of mind for our clients and communities. We serve our clients with compassion, continuously improve, operate with high integrity, and do the right thing for our clients. As a Claims Support Representative, Bodily Injury, you will work in collaboration with claims representatives and other key stakeholders to provide highlevel investigation support through internal and external systems on bodily injury claims and claimant background information while documenting findings according to best practices. How You Will Create Impact Utilize internal claims systems and external tools to complete advanced deskbound investigation of files referred from Bodily Injury team members. Search social media, online sources, and public information as required. Collaborate with claims staff and other internal and external departments throughout the investigation process. How You Will Succeed Influence change and commit to continuous improvement to exceed client expectations. Leverage criticalthinking skills to identify problems and proactively propose solutions. Communicate clearly to convey messages. Play an effective team role, sharing knowledge and supporting peers. To Join Our Team 12 years of experience in the insurance industry or a related field. Experience using social media and other online resources for research and information sourcing. Postsecondary education. Willingness to work toward the Chartered Insurance Professional (CIP) designation. Previous experience in desktop investigations is an asset. Knowledge of bodily injury claims process is an asset. What You Need to Know Detailoriented work requiring moderate mental concentration for extended periods. Subject to a background check as a condition of employment if selected. Whats in It for You? Training and development opportunities to grow your career. Flexible work options and paid time off to support personal and family needs. Holistic wellbeing approach, physical and mental health programs, and a supportive workplace culture. Paid volunteer days to give back to the community. Competitive salary and incentive programs; comprehensive total rewards package including group retirement savings plans, pension, benefits (health, dental, disability, life), mental health support, and employee assistance program. #J-18808-Ljbffr