Who we are: Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. Were passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities and promote a safe and healthy workplace. Working Location: Vernon, BC Work Hours: 3 days a week Reporting to: Regional Clinic Manager A day in the life of a Customer Care Representative involves: Providing exceptional customer service in person, over the phone, and by email. Scheduling appointments and organizing files for the clinics Hearing Care Professionals. Managing and maintaining client accounts while building relationships. Working with insurance companies to ensure successful thirdparty billing operations. Assisting with cleanings and minor inclinic device repairs training provided. What you get in return: 20 dollars per hour starting wage. Extended Health Benefits Package from day one. 3 weeks of vacation to start increasing with tenure. 6 days of personal time in your first year. Additional days off including your birthday. MondayFriday business hours. Eligible for monthly bonus. Growth and development opportunities including education sponsorship. We want to hear from you if: You possess strong communication and customer service skills You have experience or would enjoy working on and reconciling accounts receivable. You are aligned with our value of helping others You have a cando attitude, love to learn and are passionate about growing your knowledge. Dont think you meet the criteria? If youre willing to go all in and learn, wed still love to hear from you! Apply today we look forward to reviewing your application. More About Us We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration and innovation. Connect Hearing is proud to be a member of the Sonova family of brands. Sonova is a leading provider of innovative hearing care solutions. Through core business brands such as Phonak, Unitron, Hansaton, Advanced Bionics, and AudioNova, Sonova develops, manufactures, and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. Employment Type PartTime Vacancy 1 #J-18808-Ljbffr
Job Title
Customer Care Representative Part-time