Job Title

Overview Job Title: Field Applications Engineer Division: Precision FLSA: Exempt Grade: NA Job Status: Full Time Travel Required: 50% Revision Date: 22 October 2025 Reports To: Field Applications Engineer Manager Purpose of Position Responsible for field engineering support of all Precision Inc. products within the assigned territory and/or products including but not limited to technical product performance issues (SARs), product applications and gathering of technical data to quote and produce PPI-Global products. Responsibilities Respond to customer needs within the assigned territory and/or product range. The assigned territory will require a focus on Industrial and Heavy Mining Conveyor products. Provide technical support services over the phone for the Sales Ops organization, especially while working in the home office when not traveling. Travel domestically with some international travel; minimum 50% travel commitment; ability to drive and/or fly for extended periods. Manage accounts or projects within the territory. On-site services include surveys, technical product information, conveyor design training, conveyor component training, problem solving, root cause analysis, and applications engineering. Conduct failure analysis and reporting. Establish good communication with Product Engineering and the Territory Sales team to ensure high customer service; weekly/posted communication of travel itineraries to supervisor and affected team members. Understand Precision Inc. products and their applications. Be responsible for labor reporting when Precision Inc. charges for field services, including details of work performed, time, and cost charged to the customer. Adhere to safety rules and guidelines; obtain necessary certifications (Certificate of Insurance during planning; OSHA and MSHA where applicable). Demonstrate proficiency with computer software including Microsoft Word, Excel, PowerPoint, video conferencing (Zoom/Teams) and email. Maintain honesty, trustworthiness, strong work ethic and positive attitude; apply good verbal and written communication for internal and external customers. Work hours may vary based on customer demands; regular attendance required; extended hours may be required. Analyze, inspect and recommend products to be reworked, refurbished, or modified; provide reports where required. May lead a team of 3-4 individuals on-site for Life Cycle management of PPI products at contracted locations, including monthly performance reviews and technical support for contracted locations. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Excellent verbal, written communication skills and interpersonal/customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines. Ability to function well in a high-paced and occasionally stressful environment. Engage in regular, consistent attendance. Education Experience Computer Skills Bachelors degree (B.A.) in Engineering from a four-year college or university Two-year technical degree with three to five years of related experience and/or training Equivalent combination of education and experience Training Certifications Licenses Valid drivers license and valid passport Mine Safety Training (provided if not already acquired) Continual participation in additional job-related training Competencies Safety and Security - Observes safety and security procedures; uses equipment properly. Problem Solving - Identifies and resolves issues in a timely manner. Communication Skills - Speaks clearly, listens and responds to questions. Dependability - Follows instructions, manages direction, and takes responsibility. Quality Assurance - Demonstrates accuracy and thoroughness. Ethics/Professionalism - Treats people with respect; acts with integrity. Organizational Support - Follows policies and procedures. Judgment - Exhibits sound and accurate judgment. Physical Demands Must be able to frequently stand, walk, stoop, bend and use hands and arms. Occasionally lift and/or move more than 80 pounds. Physically capable of work in high elevations. Close, distance, color, and peripheral vision required. Hearing alarms, customers and instructions from others required. Environmental Adaptability Noise level usually moderate. Occasional exposure to wet/humid conditions, high precarious places, fumes/particles, outdoor weather, extreme temperatures, electrical risk, vibration. Frequent exposure to moving mechanical parts. Safety gear: steel-toe shoes, safety glasses, hearing protection, hardhat, vest on site. Other Duties Please note this job description is not exhaustive; duties may change at any time with or without notice. Precision, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Employer will provide reasonable accommodations to qualified individuals and encourages discussion with potential accommodations with Precision, Inc. Equal Opportunity and Accommodations Precision, Inc. is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employee-owners. In accordance with the ADA, reasonable accommodations will be provided. Applicants and current employee-owners are encouraged to discuss accommodation needs with Human Resources. Note: This description emphasizes the essential duties and qualifications and may not reflect every duty of the role. #J-18808-Ljbffr