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Overview Intuit est la plateforme technologique financire mondiale qui favorise la prosprit des personnes et des communauts que nous servons. Avec environ 100 millions de clients utilisant des produits tels que TurboTax, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilit de prosprer. Nous ne cessons jamais de travailler pour trouver de nouvelles faons innovantes de rendre cela possible. Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Responsibilities Help customers complete their tax returns using Intuit TurboTax products, providing tax guidance, reviewing personal tax returns, and managing product/software inquiries. Use government websites, professional resources, and team expertise to research and deliver the correct answer to customers in understandable terms. Interact with customers via stateoftheart video communication software, documenting interactions to maintain accurate records. Prepare and file complete personal tax returns, including complex items such as employment, selfemployment, rental income, investments, T1135 forms, foreign income, and various credits and deductions. Provide realtime tax guidance to English and Frenchspeaking clients across Canada. Work a flexible schedule with a minimum of 20 hours per week. Qualifications Minimum of 2 years of paid professional tax preparation experience. Experience using professional tax software for preparing personal tax returns. Fluency in both English and French. Willingness to provide CRA RepID for use of the Represent a Client service upon onboarding. Excellent customer service skills and proficiency in video and audio communication tools. Passion for helping clients navigate tax complexities and enhancing the brand experience. Additional Qualifications Experience preparing Business Tax (T2) returns. Experience preparing Quebec Tax (TP1) returns. Skills & Abilities Tax expertise with a fundamental understanding of tax laws and concepts. Effective communication, both written and verbal, to provide quality service. Complex problemsolving with ownership and escalation as needed. Research and resourcefulness to deliver suitable solutions. Technical acumen, including troubleshooting and learning new tools. Compensation and Benefits Intuit offers a competitive compensation package with a payforperformance rewards approach. The expected base pay range for this position is: PEI: $24.50/hour $33.50/hour BC: $24.50/hour $33.50/hour Nova Scotia: $24.50/hour $33.50/hour This position is eligible for a cash bonus, equity rewards, and benefits in accordance with applicable plans and programs. Pay is based on factors such as job knowledge, skills, experience, and work location. Intuit conducts regular pay equity comparisons across ethnicity and gender categories. #J-18808-Ljbffr