Job Title

Overview Intuit est la plateforme technologique financire mondiale qui favorise la prosprit des personnes et des communauts que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboTax, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilit de prosprer. Nous ne cessons jamais de travailler pour trouver de nouvelles faons innovantes de rendre cela possible. Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Responsibilities Help our customers complete their taxes using Intuit TurboTax products by providing tax guidance, reviewing personal tax returns, preparing full service returns, and managing product/software inquiries. Use government websites, professional resources, and team expertise to research and deliver the right answer to the customer in terms they will understand. Operate a virtual, customerfacing role with stateoftheart video communication software, interacting with clients and documenting interactions to maintain accurate records. Provide realtime guidance to English and Frenchspeaking clients from across Canada on a range of tax matters. Work a flexible schedule with a minimum of 20 hours per week. Qualifications Minimum 2+ years of paid professional taxpreparation experience. Experience using professional tax software to prepare and file personal tax returns, including complex items such as employment, selfemployment, rental income, investments, T1135 forms, foreign income, and various credits and deductions. Proficiency in both English and French. As a seasonal Frenchbilingual tax expert, prepare tax returns and provide realtime advice. Ability to provide your CRA Representative Identifier (RepID) for the Represent a Client service upon onboarding. Experience preparing Business Tax (T2) Returns and Quebec Tax (TP1) Returns. Skills & Abilities Tax expertise fundamental understanding of tax laws and concepts, continuous learning of yearoveryear changes. Effective communication written and verbal skills, active listening, empathy toward client pain points. Complex problem solving take ownership, use tools and resources, escalations as needed for timely support. Research & resourcefulness curiosity, confidence in following procedures, seeking resources for solutions. Technical acumen interest in learning required tools, basic troubleshooting ability. Compensation Base pay ranges: PEI: $24.50$33.50 per hour BC: $24.50$33.50 per hour Nova Scotia: $24.50$33.50 per hour This position will be eligible for a cash bonus, equity rewards, and benefits in accordance with Intuit's applicable plans and programs. Location Expert fiscal bilingue (franais) Tltravail #J-18808-Ljbffr