Job Title

Join to apply for the Customer Service Representative - French Bilingual role at Culligan of Canada Culligan offers a full line of water treatment products for every problem. We provide dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. Responsibilities Assist customers in person and on the phone in a professional manner Set up deliveries and book service calls Process new contracts, create customer account and schedule installation, as required Print and distribute service work orders and route tickets, close work orders and bill out once completed Promote and upsell products and services to new and current customers Book walkin and phone sales leads with Sales Team Make accounts receivable collections and related calls, forward outstanding invoices as requested Handle money, run the cash register and POS machine, balance cash, prepare bank deposit, reconcile and balance receipts, payment batches, cash, cheques, Moneris payments, petty cash, etc Refer unresolved customer grievances to designated departments for further investigation Carry out water jugs and bags of water softener salt to customers when required Qualifications Bilingual in French and English Outgoing, friendly, and a desire to help people Excellent interpersonal and phone communication skills Ability to multitask and work in a fastpaced environment Previous customer service experience Intermediate computer knowledge We Offer Compensation Hourly base pay Employee referral bonus Annual performance review (potential pay increase) Benefits Dental care Extended health care Life insurance Vision care Employee assistance program RRSP match Work/Life Balance No weekends! No late nights! Monday through Friday Paid time off Paid holidays Training Paid CSR training Paid Culligan training Direct Career Tracks Office Manager Sales Representative Management Additional Perks Employee discounts Supportive Workplace Non-toxic work environment Open door policy with management Company lunches, dinners, and parties Our Mission As the leading quality water expert, Culligan is committed to help individuals, families and communities in need of clean, safe water. Our Values Courage to do the right thing. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do. Apply today! We are committed to maintaining a barrierfree workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. Please be aware of employment scams. Culligan will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate. Referrals increase your chances of interviewing at Culligan of Canada by 2x #J-18808-Ljbffr