Job ID: 277174 Store Name/Number: BC-Central City (1646) Address: 10153 King George Blvd Unit 306, Surrey, BC V3T 2W1, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular Youll love working here The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephoras selling model and provide outstanding client service so that the store achieves and exceeds company objectives. Client Experience Ensure all onstage cast properly execute Sephoras selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action clientrelated issues/feedback tool the client service hotline or through direct feedback from clients. Embracing Innovation Support all World selling cast being properly trained in all Client Interactive Technology. Event Management Support instore events as needed ensuring that these events help the store achieve its goals as well as client needs. Performance Assessment & Development Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular checkins with direct reports. Entrepreneurial Spirit Demonstrate a strong understanding of the stores sales performance and business opportunities. Wed love to hear from you if You have one to three years experience in a similar role at a similar volume store or equivalent internal experience. You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service. While at Sephora, youll enjoy The people. You will be surrounded by the best talent in the industry people you can be proud to work with. The perks. Think youve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events. The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals. The compensation ranges between CAD$22.85 - CAD$28.55. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location. Job Segment: Performance Management, Human Resources Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. SEPHORA SAS. 41 Rue Ybry 92200Neuilly-sur-Seine FRANCE #J-18808-Ljbffr
Job Title
Stage Experience Lead - Full Time