Education : Education Secondary (high) school graduation certificate Work setting Hospitality industry Hotel, motel, resort Rural area Relocation costs not covered by employer Willing to relocate Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients / guests with special needs Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service Computer and technology knowledge Word processing software Central reservation system (CRS) Spreadsheet Internet Work conditions and physical capabilities Fast-paced environment Overtime required Work under pressure Personal suitability Client focus Efficient interpersonal skills Flexibility Judgement Organized Reliability Team player Are you available for shift or on-call work? Are you currently legally able to work in Canada? Are you willing to relocate for this position? Experience 7 months to less than 1 year Group insurance benefits Life insurance Other benefits On-site amenities Paid time off (volunteering or personal days) #J-18808-Ljbffr
Job Title
front desk agent