Education College / CEGEP Tasks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Provide customer service Computer and technology knowledge Linux MS Office Experience 1 year to less than 2 years Health benefits Dental plan Disability benefits Health care plan Vision care benefits Financial benefits Pension plan Dure de l'emploi : Permanent Langue de travail : Anglais Heures de travail : 40 hours per week #J-18808-Ljbffr
Job Title
user support technician