Job Title

OverviewInsight Global is seeking a highly experienced Senior Business Analyst to lead the functional deconstruction and replacement of a legacy Fiserv Branch Teller and Branch Admin system. This is a mission-critical role in a multi-year core banking transformation effort, focused on unwinding deeply embedded financial processes and rebuilding them in-house.Youll work closely with product owners, SMEs, and stakeholders to understand how the legacy system operates, document business requirements, and guide the design of the future-state solution. This is not your average BA rolewe need someone who can connect the dots across complex financial workflows, reconciliation logic, and general ledger architecture.ResponsibilitiesAnalyze and document the functionality of Fiserv Branch Teller/Admin systemsReverse-engineer legacy processes and identify business-critical transactionsLead discovery sessions to understand what users do, why they do it, and what must be preserved or replacedIdentify and document controls, checks and balances, and reconciliation logicCollaborate with stakeholders to define future-state requirements and product specificationsCreate detailed documentation: BRDs, spec sheets, user stories, process flows, and impact assessmentsServe as SME for financial components: general ledger, reconciliation, balancing, and transaction integrityWork with product owners to guide development teams on what needs to be builtHelp lift and shift core banking functionality from legacy systems to modern platformsEngage with users who may not fully understand the systems purposeask the right questions and extract meaningful insightsQualificationsDeep experience with Fiserv Branch Teller/Admin or similar legacy banking systemsStrong understanding of financial architecture, including general ledger, reconciliation, and balancingProven ability to unwind legacy systems and translate functionality into business requirementsExceptional documentation skills: BRDs, spec sheets, user stories, process mapsAbility to work independently and become the go-to SME for complex financial workflowsComfortable navigating green-screen interfaces and legacy transaction environmentsExperience in core banking transformation or modernization projectsStrong communication and stakeholder engagement skillsExperience with Jira and ConfluenceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: #J-18808-Ljbffr