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Job Title


Unit Communication Clerk (UCC) - Trenton In-patient Unit


Company : Quinte Health


Location : Quinte West, Ontario


Created : 2025-11-03


Job Type : Full Time


Job Description

Trenton Memorial Hospital (TMH) is located in Quinte West, along the Bay of Quinte. The area offers beaches, nature trails, boating, fishing, festivals and community events. TMH provides 24/7 emergency services and a range of inpatient and outpatient services. Overview TMH is a regional health care facility serving Quinte West and surrounding communities. The following qualifications, duties and related information pertain to the Corporate Communications Assistant role. Responsibilities Communicates and collaborates effectively with all hospital staff and community partners in day-to-day operations involving patients and families. Functions as the units receptionist by directing visitors and answering phones using the AIDET process. Prepares charts and e-kardex for all new patients. Coordinates all patient admissions, transfers and discharges inclusive of chart compilation. Maintains patient privacy and confidentiality according to PHIPA. Adds new chart sheets and files all reports on the patients charts. Transcribes Doctors orders from the Doctors order sheet ensuring that assigned nursing staff are aware of Doctors orders. Prepares requisitions/labels for tests and arranges consultations and appointments for patients either in-house or at other healthcare facilities. Arranges transportation for patient transfers and appointments to home or other facilities. Orders office supplies as necessary. Completes all typing/word processing for the Nursing Unit. Completes online requests for staff replacement in collaboration with staffing office and PCL/in charge and updates daily assignment board. Prints daily assignment sheets and sends to staffing office with attention to ESP/payroll corrections. Participates in and maintains occupational health and safety standards. Records and completes audits as assigned. Completes mandatory annual education. Qualifications Post-Secondary School Education in medical secretary/medical transcription or equivalent combination of education and experience. Strong public relations/team/customer service communication skills. Must have demonstrated typing and other basic clerical skills including computer/word processing, e-mail and faxing experience. Completed Medical Terminology course. Must be able to accept direction and work with minimum supervision. Must have satisfactory work performance. Must be available to work shifts, weekends and holidays. Experience with transcription of medical orders. Physical Demands Strength: Required Sporadically lifting/lowering maximum 20 pounds, floor to shoulder or above shoulder; Required Occasionally midrange to shoulder lifting. Mobility: Required Constant sitting, wrist; Required Occasionally standing, walking on hard surfaces; Required Rarely climbing ladders or stairs, balancing, kneeling, crouching/squatting. Dexterity: Required Constant neck, elbow and wrist movements; Required Frequently gripping, fine finger movements; Required Occasionally lower back movements, shoulder movements; Required Rarely balancing, kneeling, crouching/squatting, foot action, crawling. Equal Opportunity Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedoms and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577. Quinte Health is an equal opportunity employer. We thank all interested candidates for their response; however, only those chosen for an interview will be contacted. Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Hospitals and Health Care Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr