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About Coach Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to lastfor you to be yourself. Coach is part of the Tapestry portfolioa global house of brands committed to stretching whats possible. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience. We are currently seeking Sales Associates to work at our Polo Park store in Winnipeg. Fraud Alert Coach became aware of fraudulent job postings on Craigslist where unauthorized individuals are using the Coach and/or Coach Leatherwear name to solicit potential candidates. If such a posting requests personal documents, do not comply. Legitimate offers will be made personally, with secure methods for submitting required information. Responsibilities Deliver renowned and authentic service that creates a Modern Luxury customer experience. Develop product knowledge skills and remain aware of current collections instore and online; cascade and train information to the broader team. Achieve and exceed goals through sales strategies, clienteling, sourcing new customers, and maintaining and building productive longterm relationships with existing customers. Support an environment of teamwork, trust and collaboration with peers, customers and supervisors. Build credibility and trust as a personal stylist and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share insights with customers as appropriate. Qualifications 13 years of previous selling experience in a luxury retail service environment preferred; current knowledge of fashion trends and competition in the marketplace. High school diploma or equivalent; college degree preferred. Knowledge of cash register systems, basic computer skills (including iPad/laptop, Mobile POS, and Internet). Ability to communicate effectively with customers and team (oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements. Ability to work a flexible schedule to meet business needs, including nights, weekends and holidays. Competencies for All Employees Courage: Provides direct, complete, actionable feedback; faces people problems; takes necessary action. Creativity: Generates unique ideas; connects unrelated concepts; valued in brainstorming. Customer Focus: Dedicated to meeting expectations; uses customer information for improvement. Dealing with Ambiguity: Cope with change; comfortable with uncertainty; acts without full picture. Drive for Results: Consistently exceeds goals; bottomline oriented. Interpersonal Savvy: Builds rapport across all levels; uses diplomacy. Learning on the Fly: Learns quickly; experiments; solves unfamiliar tasks. Benefits and Compensation Health benefits (medical, dental, vision), life and disability insurance. 401(k) savings plan and paid time off for wellness and vacation. Product discounts and incentive compensation. #J-18808-Ljbffr