Job Title

Overview Being a part of BrokerLink means you live our values: act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence, and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment. We want like-minded individuals who provide the highest level of customer service and carry themselves with utmost professionalism. We invest in our people and offer opportunities to grow in a workplace that values its most important assetour team. BrokerLink has over 200 offices across Canada and offers flexible work arrangements. We have an opening for a Commercial Insurance Advisor to join our Commercial Team, working from our Lethbridge office in Lethbridge, AB on a 12 month contract full-time basis. Responsibilities Provide front-line customer service for Commercial Lines policies and take responsibility for retention and account development of existing clients, including quoting and placing new business as required. Service ongoing client needs, advise on insurance matters, conduct needs assessments, recommend solutions, answer inquiries, perform care calls, and process renewals. Sell new policies/write new business to existing or new clients and retain the existing book of business. Quote new business through outbound call initiatives, introductory letters, and walk-in clients. Contact Underwriters and Adjusters to discuss guidelines and policy details. Prepare documentation for insurers, complete client applications, issue insurance certificates, process changes, and review renewals. Stay current on underwriting rules and workflow processes. Actively participate in training initiatives and community marketing initiatives. Qualifications Equivalent skills and experience are welcomed; please apply if you feel you have them. High School and/or post-secondary education. Previous Commercial Insurance experience is an asset. AIC Level I or II General Insurance License. Proficient in EPIC and CISCO Finesse. Proficient in MS Office (Word, Excel, Outlook). Previous sales experience is an asset. Excellent customer service skills and adept in conflict resolution. Demonstrated ability to handle multiple priorities with strong analytical and organizational skills. Excellent verbal and written communication skills. Ability to pass a criminal and credit check. Perks and Benefits Personal spending amount to invest in your healthy lifestyle. RRSP with company matching. ESPP - Employee Share Purchase Plan (TSX:IFC) with matching aspect. Dress for your day policydress according to your daily schedule. Competitive compensation package with bonus potential. Employee discount program, including Apple, Bell, Rogers and more. Recognition as a top employer; Kincentric 2024 acknowledgment. Additional Information We thank all applicants for their interest, but only those selected for an interview will be contacted. BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength. We want to foster a workplace that makes all our team members and customers feel welcome and appreciated. Discover more about BrokerLink at our dedicated webpage: BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference! #J-18808-Ljbffr