Job Title

Overview Department: Personal & Commercial Banking. Job Location: Campbell River, British Columbia, Canada. Hours: 15. Pay Details: $22.00 - $27.21 CAD. TD is committed to fair and equitable compensation opportunities. Base pay may vary based on candidates skills, experience, knowledge, location, and business needs. Candidates are encouraged to discuss compensation with their recruiter for specific details. Job Summary At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions. Our goal is to promote products and services that best meet customer needs while ensuring a positive customer experience. In This Role, You Will Process financial transactions like deposits, withdrawals, and bill payments in line with standardized operating procedures, regulations, and TD's Code of Conduct and Ethics Understand and determine customer needs to recommend solutions, while handling confidential matters with discretion Respond to and resolve customer concerns using standard procedures; escalate non-standard issues as necessary Achieve assigned goals by promoting banking solutions and completing processes accurately and timely Engage with customers to advise on banking solutions and processes Contribute to a positive, diverse, and equitable work environment by promoting teamwork and personal development Support the team by communicating status updates and staying dedicated Deliver quality customer experiences and identify opportunities for operational improvements Job Requirements High School diploma and/or 1+ years of relevant experience Undergraduate degree or equivalent is an asset Strong administration, organizational, planning, and time management skills for a fast-paced environment Proficient in MS Office (Word, Excel, Outlook) and internet Initiative, accuracy, and ability to handle multiple tasks with changing priorities Effective communication skills, both verbal and written, in a calm, courteous manner Who We Are TD is one of the worlds leading global financial institutions. We aim to Be the Better Bank and enrich the lives of customers, communities, and colleagues. We are committed to customer experience and offer regular development opportunities, mentorship, and training programs to help you grow within TD. Total Rewards & Additional Information Our Total Rewards package includes base salary, variable compensation, and programs for health and well-being, savings and retirement, paid time off, benefits and discounts, career development, and recognition. Please note that this job posting is subject to provincial regulations and may vary by province. Other Information Colleague development, training and onboarding are provided. If you require accommodations during the interview process, please let us know. We will reach out to candidates of interest to schedule an interview and strive to communicate outcomes by email or phone. #J-18808-Ljbffr