Job Title

Alcor Solutions is looking for an experienced ServiceNow Architect to lead the design and delivery of innovative, scalable solutions on the ServiceNow platform. In this role, youll be a trusted advisor to clients, driving business value through strategic use of ServiceNow while providing architectural leadership and hands-on technical expertise.What Youll DoOwn technical solutions across engagements from presales through delivery.Define solution architectures across two or more ServiceNow modules (ITSM, ITOM, HRSD, CSM, GRC, SecOps, etc.).Lead workshops to capture requirements and translate business goals into architecture blueprints.Guide Agile/Scrum teams, ensuring alignment with platform standards and best practices.Collaborate with stakeholders (Program Directors, Engagement Managers, Product Owners, COEs) to drive adoption.Build and maintain technical collateral, estimation models, and reusable solution assets.Provide hands-on architectural support during sprints and key customer initiatives.Contribute to proposals, solution reviews, and roadmap discussions.Act as a long-term technical advisor for strategic accounts.What Were Looking For8+ years in IT with 5+ years of hands-on ServiceNow experience.Expertise in 2+ ServiceNow product lines (ITSM, ITOM, HRSD, CSM, GRC, SecOps, SAM).Strong architecture and solution design experience.34 years leading Agile/Scrum implementations.Excellent communication and stakeholder management skills.Preferred: Certified Technical Architect (CTA) or Certified Master Architect (CMA)Certifications: CSA + 2+ CIS certifications required.Bachelors (or higher) in Computer Science, Engineering, Information Systems, or related field.Preferred SkillsExperience in large-scale ServiceNow transformations.Knowledge of integrations, custom app dev, and multi-instance architecture.Pre-sales and delivery advisory experience.Why Join Alcor?At Alcor, were passionate about empowering digital transformation with ServiceNow. Youll be part of a fast-growing, innovative team that values collaboration, continuous learning, and customer success. Note: This role does not offer visa sponsorship at this time.