Job Title

Senior Technologist IT & Cybersecurity (MSP/MSSP)Location: Hybrid in Calgary, AB REMOTE - MUST BE IN ALBERTA Type: Full-Time | Reports to CEOAbout the OpportunityWere working with a cybersecurity-focused Managed Services & Solutions Provider (MSSP) supporting clients across regulated sectors including legal, finance, healthcare, and energy.This role is ideal for a senior MSP technologist, Project Lead, or team lead who thrives on delivering complex projectscloud migrations, network modernizations, VoIP rollouts, and cybersecurity implementations. Youll own technical outcomes from planning to delivery, coordinate with clients and internal teams, and continually improve automation and efficiency through scripting and AI tools.If youre someone who enjoys seeing projects through from design to completion, values precision, and wants to work with a small, collaborative team, this is an opportunity to make a measurable impact.Key Responsibilities Project Delivery & ImplementationLead end-to-end client projects, including migrations, infrastructure builds, and stack deployments.Plan scopes, manage timelines, and ensure deliverables meet client and security standards.Collaborate directly with clients to communicate progress, manage expectations, and document clearly. Systems & Network EngineeringDeploy and optimize Microsoft 365, Azure, and Windows Server environments.Implement and manage 3CX VoIP systems, Ubiquiti, Meraki, and Fortinet networks.Maintain secure connectivity (VLANs, VPNs, firewalls) and ensure resilience across environments. Cybersecurity & AutomationSupport EDR/SOC tooling (Defender, RocketCyber, SentinelOne, or similar).Perform patching, endpoint protection, and risk-based hardening of client environments.Use PowerShell, Python, or workflow tools like Rewst, Zapier, N8N, Microsoft Copilot, and ChatGPT to automate repetitive work and optimize operations. Collaboration & DocumentationWork closely with internal technicians, vendors, and the SOC to deliver seamless outcomes.Maintain detailed records in IT Glue, ClickUp, and PSA/RMM systems (Kaseya, Datto, etc.).Contribute to process improvement and standardization within the service stack.What You Bring5+ years in an MSP or MSSP environment handling project implementation or Tier 3 systems work.Hands-on expertise across:Microsoft 365 & Azure administrationNetworking and security (Ubiquiti, Meraki, Fortinet)VoIP deployment (3CX)RMM/PSA and EDR/SOC toolsPractical scripting or automation experience (PowerShell, Python, or equivalent).Excellent communication and documentation habits; strong client-facing presence.Calm, organized, and accountablesomeone who finishes what they start.Nice to HaveFamiliarity with cybersecurity frameworks (NIST, CIS, ISO 27001).Microsoft, CompTIA, Cisco, or 3CX certifications.Exposure to AI-driven service automation or governance.