About Us TAC Security is a leading global cybersecurity and a publicly listed company valued at $1 billion. Our flagship platform, ESOF (Enterprise Security in One Framework), powers vulnerability management, cyber risk quantification, and AI-driven security assessments for Fortune 500 companies, governments, and startups worldwide. Recognized as a Great Place to Work and a Great People Manager Company (Forbes & The Economic Times), we partner with tech giants like Google, Microsoft, and Meta to advance cybersecurity innovation. Role Overview: Focus on managing existing North American clients, ensuring high retention, renewals, and upselling TAC Securitys products (AASA, ioxt, SOCify). Key Responsibilities: Manage relationships with current clients and ensure renewals. Upsell and cross-sell AASA, ioxt, and SOCify. Understand client needs and align product solutions. Prepare and deliver client proposals. Serve as the main point of contact for support/escalations. Requirements: 25 years experience in SaaS/cybersecurity sales or account management. Strong client relationship management skills. Proven track record of upselling/cross-selling. Excellent communication and customer-facing skills
Job Title
Customer Success Manager