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Employer Industry: Customer Service and Support Why consider this job opportunity: Salary up to $25 per hour, including performance-based incentives Opportunity for career advancement, with 80% of management promoted from within Work remotely from the comfort of your home Comprehensive benefits including medical, dental, and vision insurance Paid training and lucrative employee referral bonuses Supportive and inclusive company culture that promotes personal and professional growth What to Expect (Job Responsibilities): Provide inbound customer support using a call flow guide in the customer's preferred language Assist customers in resolving basic technical issues Track, document, and retrieve information in databases Maintain broad knowledge of client products and/or services Offer additional products and/or services to enhance customer experience What is Required (Qualifications): Must be fluent in French and English Minimum of 1 year of customer service experience High school diploma or GED Ability to work in a quiet, distraction-free environment Strong computer navigation skills and proficiency in multitasking How to Stand Out (Preferred Qualifications): Familiarity with iOS and/or MacOS or comparable technology Experience working in a fast-paced environment Eagerness to learn new technologies and adapt quickly We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr