Description of AssignmentBACKGROUNDThe Technology Quality Assurance Services unit in our clients Technology ServicesDivision provides software testing expert advise and services to various technologyprograms to ensure a standardized and consistent. implementation of QA bestpractices.GENERAL SCOPE STATEMENTThe purpose of this procurement is to engage a specialized Software Testingconsultant who bring deep expertise across various testing disciplines andmethodologies. The consultant will support the delivery of high-quality softwaresolutions by contributing to validation and testing activities at different levels ofproject execution.The scope of work includes, but is not limited to: Providing expert-level software testing services across multiple domainssuch as:o Functional Testingo Regression Testingo Test Automationo Mobile Testingo API Testingo Performance Testing Applying testing practices effectively within diverse developmentmethodologies including:o Waterfallo Agileo Hybrid approaches Supporting testing efforts across various platforms and environments,including:o On-premise systemso Cloud-based solutionsIn some cases, the consultant may be required to serve in leadership roles suchas Quality Assurance Leads, where responsibilities extend beyond technicaltesting expertise to include: Test planning and strategy development Coordination of testing activities across teams and work packages Oversight of quality assurance deliverables Stakeholder communication and reportingThe selected consultant must demonstrate proven experience in software testing,adaptability to different project contexts, and the ability to contribute to thesuccessful delivery of high-quality software products.Assignment DutiesThe Software & Infrastructure Tester is responsible for:Performing the application Testing and Quality Assurance activities includingSystem Integration Test, Regression Test and Stress/Load Test.Participating in planning and estimating the activities required to test the newsolutions, enhanced applications and migrated toolsParticipating in the development of Test Plans, Test Cases and Test Scripts.Providing advice to business users for the development of Test Cases for UserAcceptance Test.Executing the tests as required, performing issue tracking and resolution.The Quality Assurance (QA) Specialist plays a critical role in ensuring the deliveryof high-quality software solutions by designing, executing, and managing testingactivities throughout the software development lifecycle. The QA Specialist willwork collaboratively with cross-functional teams to validate system functionality,performance, and usability, and ensure alignment with business requirements andquality standards.The Quality Assurance (QA) Specialist will be working under a hybrid work model(2 days in office until Dec 31, 2026/ 3 days in office after Jan 1st, 2026, and aremote location). The office location will be in Toronto. The successful candidate will be working seven (7) hours per day, five (5)days per week based on normal working Business Hours.Key Responsibilities: Test Design & Planningo Design comprehensive manual and automated testing processes,including test plans, test cases, and test scripts.o Develop functional, system, regression, integration, load, andperformance test scenarios based on project requirements.o Collaborate with development leads and business analysts to designand create test data to support test execution. Test Execution & Managemento Perform various types of testing manually and/or using automationtools, including: System Testing Functional Testing Regression Testing Integration Testing Usability Testingo Execute test cycles, monitor progress, and manage defect resolutionand issue tracking.o Maintain detailed records of test results and discrepancies usingdesignated QA tools. Coordination & Collaborationo Work closely with project managers, development managers, systemadministrators, architects, and database administrators to ensuretesting activities are aligned with project timelines and technicalrequirements.o Assist business users in conducting User Acceptance Testing (UAT),providing guidance and support as needed. Quality Assurance Leadershipo Lead testing efforts for assigned projects, including planning,coordination, and oversight of QA activities.o Assess risks to quality based on verification and validation resultsand provide recommendations for mitigation.o Implement and maintain quality processes that support developmentand production change management. Reporting & Communicationo Manage the full-cycle process for documenting and communicatingtest discrepancies and defects to appropriate stakeholders.o Provide regular updates on testing progress, issues, and outcomesto project teams and managementQualifications Post-secondary degree in Computer Science, Electronic Engineering, or arelated discipline. Certification in Software Quality Engineering or an equivalent credential isconsidered a strong asset. Minimum of 5 years of experience performing testing for large-scaleapplications, including on-premise web solutions, cloud-based integrations,and mobile platforms. Strong understanding of the System Development Life Cycle (SDLC) andexperience working within Waterfall, Agile (Scrum), Hybrid, and DevOpsenvironments. Excellent analytical skills in business processes, information systems,information management, and web UI design and accessibility. Strong written and verbal communication skills, with the ability to collaborateeffectively across multidisciplinary teams. Experience coordinating testing activities with project managers,developers, system administrators, and other stakeholders to ensurealignment and timely delivery.Technical Capabilities: Extensive hands-on experience with all layers of testingUnit, UI,Component, Integration, System, Regression, Performance, Penetration,and User Acceptance Testingacross web-based, mobile, and cloudplatforms. Skilled in implementing automated testing using tools such as Micro FocusUFT, TOSCA, Selenium, Cucumber, Serenity (BDD), and Gherkin, as wellas conducting performance testing with JMeter and OpenText LoadRunner. Strong experience in executing test cycles, analyzing results, andmanaging the full defect lifecycle using tools like OpenText ALM,OpenText Octane, JIRA, Visual Studio, Confluence, etc. Proven ability to execute testing activities on specialized platformsincluding ServiceNow, Salesforce, SAP, or equivalent. Demonstrated capability in analyzing business requirements and userstories to design test scenarios, develop test cases and scripts, preparetest data, and assess results for quality assurance.DeliverablesKey Deliverables Design and deliver detailed manual and automated test plans, test cases,and test scripts aligned with business requirements and project objectives. Perform and document results for various testing types (functional,regression, integration, system, performance, usability, and UAT) acrossmultiple platforms and environments. Maintain accurate records of test discrepancies and defects usingdesignated QA tools, and provide timely reports and recommendations tostakeholders. On as needed basis, develop and implement automated testing frameworksand scripts using tools such as Micro Focus/OpenText UFT, Selenium,Cucumber, and Serenity (BDD), etc. On as needed bases, conduct load and stress testing using tools like LoadRunner or JMeter and deliver performance analysis reports with actionableinsights. Collaborate with business analysts and developers to create and managetest data and scenarios that support robust validation of businessprocesses. Support the implementation of quality assurance processes and contributeto the continuous improvement of testing practices within Agile, DevOps,and traditional environments.
Job Title
Performance Tester