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Job Title


Contact Center Ops Leader — Drive Service Excellence


Company : MCI, LC


Location : Edwardsville, Nova Scotia


Created : 2025-11-09


Job Type : Full Time


Job Description

A leading BPO company in Nova Scotia is seeking a Contact Center Manager to oversee daily operations, ensuring service excellence and client satisfaction. The ideal candidate has over three years of experience in a leadership role within a contact center and demonstrates strong leadership, communication, and analytical skills. Join us to drive operational efficiency and mentor a dynamic team in a fast-paced environment. #J-18808-Ljbffr