A leading Business Process Outsourcing company, MCI, is seeking a Quality Assurance Manager for its contact center. In this key leadership role, you will oversee QA functions to enhance service quality and compliance, driving operational excellence while fostering a team-oriented culture. Join us to make a significant impact on customer satisfaction and enjoy competitive compensation with valuable benefits that support your growth. #J-18808-Ljbffr
Job Title
QA Leader - Contact Center Excellence