Job Title Sales Professional Inside Sales Company Service Corporation International Location Surrey, British Columbia, Canada Postal Code: V4P 1P3 Job Responsibilities Lead Generation Hold selfaccountable for prospecting a minimum of 12 hours each day Obtain referrals from families served by the location Network and build community and civic relationships Explain and present proposals to families served and referred families Maintain and track activity levels to ensure productivity Build Relationships with Families Respond to client inquiries in a timely, respectful, sensitive and professional manner Connect with families through listening, honest communication and genuine concern Develop an understanding of each familys unique needs and offer solutions that provide value Stay in touch with families to ensure satisfaction Prepare for all appointments and perform all procedures with professionalism and attention to detail Follow through on all customer problems and requests Build trustbased relationships to earn the right to ask for referrals Earn the right to gain referrals to offer protection to family members, and the familys relatives and friends, by educating them on the benefits of preplanning Teamwork Represent a continuous link from services provided at need, through aftercare, to providing services to protect families in the future Collaborate and team with funeral directors, location managers, and other members of funeral home and/or cemetery staff to provide seamless, highquality service Thoroughly and completely review previous services and contacts with families to prepare to support current needs and/or sales Share family concerns with rest of the SCI team Experience 12 years of customer service or sales industry experience preferred Minimum Requirements 12 years of customer service or sales industry experience preferred Licenses Current BC drivers acceptable driving record Knowledge, Skills and Abilities Must be able to pass the Companys internal presentation certification within thirty days of hire Ability to work a number of evenings and/or weekends every month Ability to drive frequently Ability to obtain and maintain an insurance license if required by state/province Flexible hours but must be able to work up to 12 hours in a day at times Ability to treat others with empathy and respect Knowledge of computers and some software Customer service skills Pay $17.85/hour + Commission (Annual Target Total Compensation is $120,000) Seniority Level Entry level Employment Type Fulltime Job Function Sales and Business Development Industries Individual and Family Services #J-18808-Ljbffr
Job Title
Sales Professional - Inside Sales