Job Title

**Company Description** Eataly is the worlds largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme but all with the same aim... for our guests to: - EAT authentic Italian food at our restaurants, cafs and to-go counters - SHOP a selection of high-quality Italian, local and homemade products - LEARN through our classes and our teams product knowledge **Job Description** **JOB OVERVIEW** The Front-End Lead serves as the liaison between staff and management to ensure the department is fully functional. The Front-End Lead delegates to, motivates, trains and mentors Front End Cashiers to promote their development. Reports to the Market Manager. - Handles monetary transactions and performs advanced cashiering duties - Assists in supervising the Front-End team to ensure optimal performance and guest experience - Approves voids, employee discounts, returns and exchanges - Processes and settles daily cash and credit transactions for all departments - Processes and prepares shipment of daily cash deposits - Documents and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departments - Processes and monitors currency orders to ensure that cash is always available for transactions - Maintains an accurate safe count along with daily operation and maintenance of a cash recycling machine - Orders and monitors inventory of supplies needed for the Front End - Documents, investigates, escalates and resolves employee or guest incidents - Performs other duties as required or assigned **Qualifications** **QUALIFICATIONS** - 1+ year of experience as a supervisor in a retail setting, with experience leading a cashier team preferred - Ability to handle money accurately and perform mathematical equations - Intermediate computer skills including e-mail and Microsoft Office - Bachelors Degree highly preferred **JOB REQUIREMENTS** - Availability to work onsite with a flexible schedule often including weekends - Ability to lift up to 50 pounds - Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting **Additional Information** **Benefits and Perks** - Medical, Dental, Vision Insurance - Paid Time Off - Paid Parental Leave - RRSP - Bonus program - Free family meal daily - Discounts at Eataly - Classes on products and Italian cuisine - Referral bonus program - and more!