Job Title

Location: 24 Colonnade Road, Ottawa ONSchedule: Daytime, Monday to FridayStarting Salary: $98,349/yearCommissionaires Ottawa is seeking an experienced and detail-driven Manager, Pay, Benefits & Regulatory Compliance to oversee payroll delivery, benefits administration, and HR legislative compliance across Ontario and Quebec. This leadership role ensures the accuracy, timeliness, and integrity of all pay and benefits activities, while supporting audit readiness, risk mitigation, and continuous improvement across systems, processes, and controls.Reporting to the CHRO, this role is ideal for a leader who combines strong payroll and benefits expertise with a deep understanding of compliance, audit readiness, internal controls, and system governance. In addition to overseeing high-volume pay operations, the Manager drives process improvements, monitors legislation, enhances data integrity, and ensures organizational alignment with provincial and federal requirements.What you will be doingThis role provides both strategic and hands-on leadership for Commissionaires Ottawas payroll and benefits operations, ensuring full legislative compliance, system accuracy, and uncompromising data integrity. It is well-suited to someone who thrives in high-volume, deadline-driven payroll environments and enjoys guiding teams through complex, time-sensitive deliverables. You will oversee a small, dedicated team, collaborate closely with HR, Finance, and IT partners, stay ahead of emerging legislation, and play a key role in strengthening the organizations compliance, audit readiness, and internal control framework.Some of your responsibilities includeProviding leadership, coaching, and development to the Payroll Supervisor and Benefits Administrator, overseeing workload planning, cross-training, and service excellence across payroll and benefits operationsLeading the accurate and timely execution of payroll cycles for Ontario and Quebec, including reconciliations, year-end reporting (T4/T4A/RL-1), remittances, and adherence to collective agreement pay provisionsEnsuring compliance with all relevant legislation and regulatory requirements (ESA, AODA, Pay Equity Act, CNESST, QPP, CRA/RQ), and updating internal processes, documentation, and communication to maintain organizational readinessActing as the organizations subject-matter expert for regulatory interpretation, compliance risk assessment, and the development or refinement of payroll and benefits policies, procedures, and controlsOverseeing data integrity and system governance across HRIS, payroll, and financial systems, including configuration changes, integrations, upgrades, defect resolution, and validating changes through structured testingCollaborate closely with HRIS, Finance, and IT teams to support integrations, reconciliations, system upgrades, and data integrity across payroll and benefitsProducing recurring and ad hoc reporting on payroll accuracy, remittances, benefits utilization, workforce costs, compliance trends, and audit outcomes to inform decision-making across HR and FinanceMaintaining audit-ready documentation and coordinating responses for internal and external audits, ensuring accuracy, completeness, and compliance with control requirements and statutory obligationsIdentifying operational inefficiencies and enhancing internal controls, SOPs, workflows, and reference tools in alignment with National Payroll Institute (NPI) best practices and organizational standardsInvestigating and resolving payroll discrepancies, compliance issues, data anomalies, and escalated employee or manager inquiries in collaboration with HR, Finance, IT, and external vendorsProviding strategic oversight of benefits administration, including eligibility accuracy, carrier coordination, and alignment with collective agreement entitlements and provincial regulationsWhats in it for you?Work for a reputable and nationally known companyWork in a challenging and rewarding work environmentEmployer paid professional developmentA comprehensive benefits packageGenerous paid time off, holidays and sick daysRetirement plans with company matching of employee contributionsFree ParkingEmployee discount programs, social outings and holiday gatheringsWhat You BringEducation & CredentialsUndergraduate degree in HR, Business Administration, Finance, Accounting, or related fieldPossession of the Payroll Compliance Practitioner (PCP) designation (required)Payroll Leadership Professional (PLP) designation (preferred)Equivalent combinations of education and experience may be consideredExperienceMinimum 7 years of progressive payroll and benefits experience, including team leadershipDemonstrated experience managing multi-jurisdictional payroll (Ontario & Quebec)Strong familiarity with HRIS/payroll systemsKnowledgeIn-depth knowledge of provincial legislation (Ontario ESA, Pay Equity Act, AODA; Quebec CNESST, Pay Equity Act, QPP)Strong understanding of CRA and Revenu Qubec payroll taxation requirementsWorking knowledge of collective agreement pay provisionsExpertise in T4/T4A/RL-1 year-end processes and statutory deadlinesKnowledge of internal controls, audit practices, and compliance frameworksAdvanced Excel skills and comfort with data analysis toolsSkills & AbilitiesStrong leadership, coaching, team development, and stakeholder engagement abilitiesExceptional accuracy, attention to detail, analytical thinking, and data integrity focusProven ability to manage high-volume, deadline-driven workflows and competing prioritiesAbility to interpret legislation, collective agreements, and policy frameworksStrong organizational and problem-solving skillsHigh professionalism, discretion, and sound judgment when handling confidential informationOther RequirementsMust be eligible for and able to obtain and maintain a Government of Canada Secret security clearanceApplication ProcessIf we are the right fit for you, we want to hear from you! Send us your resume and cover letter today!NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.Commissionaires values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires hiring process.Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.We appreciate all who apply, however we will only be contacting candidates of interest.#PayrollManager #BenefitsManager #HRCompliance #PayrollJobs #BenefitsJobs #HRJobs #OttawaJobs #HiringOttawa #QuebecJobs #HRLeadership #PayrollProfessionals #NPI #PayrollCompliance #PayrollCareers #BenefitsAdministration #HRCareers #NowHiring #JoinOurTeam #OttawaHiring #GatineauJobs #BilingualJobs #CanadaJobs #HRISJobs