Job Title

Temporary Full Time Reporting to an Assistant/Associate Manager, you will work as part of a team committed to providing superior, timely, accurate and costeffective service to our clients. You will respond to and process requests for policy information and/or changes for clients including financial security advisors, marketing assistants, client service centre staff, policyowners and internal business partners. What You Will Do Process a wide variety of client service transactions, ensuring proper authorizations, accurate calculations, and updated system records. Transactions include disbursements and related accounting entries, beneficiary/ownership changes, premium payment administration, reinstatements, and policy changes or confirmations of policy revisions. Respond to inquiries and provide technical, contractual information by interpreting contractual provisions, routine tax regulations, guidelines and system processes. Participate as a member of the team in administrative routines and support the Assistant or Associate Manager in the effective operations of the team. Contribute to project work as required to support new initiatives, product enhancements and systems changes. What You Will Bring Bilingualism (fluent in French and English) required. Proven client service skills. Excellent verbal and written communication skills. Strong organizational skills. Positive, optimistic outlook. Ability to cope effectively with change. Strong interpersonal skills and ability to work in a team environment. Flexible and thrives in a fastpaced environment. High motivation and ability to learn quickly. Comfortable working with both structured and unstructured processes. Strong initiative and enjoys a challenging workload. Ability to handle multiple competing priorities with a sense of urgency. Commitment to selfdevelopment. Knowledge of individual traditional life/universal life products is an asset. The base salary for this position is between $40,300.00 minimum - $67,000.00 maximum annually. This represents base salary only and does not include other variable compensation components of our total rewards program. Career opportunities will open at least five business days from the date of posting, with closing dates varying based on search activity. All applications received will be reviewed on a rolling basis. We are committed to providing an inclusive, accessible environment where all employees and customers feel valued, respected and supported. Canada Life will work with applicants who request a reasonable accommodation during the application process. For accommodation requests, contact . Canada Life would like to thank all applicants; however, only those who qualify for an interview will be contacted. #J-18808-Ljbffr