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OverviewElectronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story, a community that connects across the globe, and a place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.About UsOur Quality Verification and Standards (QVS) team is an important part of our development process, consistently delivering actionable insights that support our game teams to optimize software performance and elevate gameplay.Who do we work with?You will work closely with the EA SPORTS FC QV Team.About the RoleThe Senior Quality Designer position will require you to develop new quality practices that aim to improve quality across all teams at EA. You will define and deliver the strategic and operational goals for the FC QV team, report to the QA Development Director, and partner directly with the Producer and/or other Designers to agree on strategies. You will apply these practices to the PC player experience, ensuring high-quality feel across common PC hardware, operating systems, monitor/VRR setups, anticheat, and platform integrations (Steam, EA app, Epic).Your ResponsibilitiesQuality Strategy and Test PlanningEnd-to-end ownership of quality strategies and proposing tactical solutions.Understand and articulate trends within a relevant gaming community.Incorporate player/user feedback from partner groups into quality assessments and strategies.Use problemsolving techniques, such as hypothesis setting and testing.Use change control processes to measure the impact of evolving quality strategies.Accountable for the identification, escalation and mitigation of risks in your focus area.Build a PC coverage plan (top GPUs/CPUs, OS/driver combinations, storage, monitor/HDR/VRR, peripherals/input devices).Define clear acceptance criteria for PCspecific features (display modes, graphics settings, upscalers, controller/KBM, accessibility) and platform flows.Translate PC community signals (forums/reviews/tickets) into reproducible test cases and milestone checklists.Quality and Data AnalysisInterpret data from numerous sources to produce clear, relevant information, informing decisions to improve product quality and QA service delivery.Translate project metrics into datadriven decisions and strategies.Provide concise evidence for PC issues (repro steps, short clips, logs/minidumps) and validate fixes across representative hardware bands.Collaboration and CommunicationWork with other team members and partners to solve problems and improve processes.You advocate for the player experience, influencing positive change in game experiences.Ensure processes and strategies are aligned with organisational goals.Be the QA representative in meetings, offering insights, leading quality discussions, sharing information, and identifying potential risks.Mentorship and Team SupportProvide input to assist management teams in decisionmaking.Mentor and support team members in implementing quality strategies.Lead improvements and knowledge sharing across teams.Our RequirementsExperience and Knowledge7+ years of experience in software development, quality assurance, or game design.Deep familiarity with PC gaming ecosystems: Windows OS, drivers, monitor/refresh/VRR/HDR setups, and anticheat considerations.Knowledge of PC platform integration (Steam, EA app, Epic) and PCfirst player expectations in AAA.Indepth understanding of quality assurance techniques, frameworks, and methodologies.Experience with CI/CD (Continuous Integration/Continuous Deployment).Experience in AAA game development/Live Services is desirable.5+ years of direct or indirect leadership experience.Expertise in data analysis tools, demonstrating advanced proficiency and knowledge expansion.Experience with defect and task tracking tools (e.g., JIRA, TestRail).Experience planning and executing a test strategy and tasks using Scrum/agile process.Skills and AbilitiesAnalytical and problemsolving skills.Translate project metrics into datadriven decisions and strategies.Passion for creating highquality player experiences.Excellent collaboration and communication.Familiar with and proficient in user research methodology.Ability to isolate PC variables (drivers, OS updates, graphics settings, overlays) and produce clear, evidencebased bug reports.Path to Becoming a Quality DesignerLearn more about the Quality Verification and Standards (QVS) team at EA.From Government to Game Development, Jessica Makes a Move. Learn More.Barbara Homewood had her heart set on becoming a Librarian and is now a Quality Designer at EA. Learn More.One of our leaders, Ravi Minhas, shares what he is looking for in a Quality Designer. Does this sound like you? Learn More.Compensation and BenefitsThe ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).Pay RangesBritish Columbia (depending on location e.g. Vancouver vs. Victoria)$111,600$152,800CADIn British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid topup to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular fulltime employees. Certain roles may also be eligible for bonus and equity.About Electronic ArtsWere proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental wellbeing support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.Electronic Arts is an equalopportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employmentqualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr