Job Title

Customer Service Representative job opening in Markham, ONAdecco Professional Staffing is currently partnering with an established and stable client looking to find top bilingual talent for another Customer Service Representative job opening in Markham, ON. To be considered for this opportunity, you must bring at least 2-3 years experience, preferably in a busy corporate or call center setting to the table alongside a drive to support corporate and consumer clients; both over the phone and via email/chat. This active opportunity will start out as an 1 year temporary hire with a very high potential to extend or possibly become something more down the road. This open Customer Service job opening in Markham, ON is available NOW so please read on if you are intrigued. KEY TO NOTE - the working hours would be Monday to Friday from 9am - 5pm (no evenings or weekends!) and no sales; it will also be a hybrid of remote (2 days) and in-office (3 days).Responsibilities for the Customer Service Representative job opening in Markham, ON may include, but are not limited to;Responds to varied volumes of incoming calls in a professional and diligent mannerAnswer questions, inquiries and deal with problems/issues in a positive and time sensitive wayProcess customer orders in an order entry system; assist customers in walking through online orders steps/process as well where applicableRespond to email inquiries, chat and ordersBuild and maintain customer relationships to ensure continued business partnerships, retention and growthClientele can be a mix of business professionals, consumers and retailersPlease note that this is NOT A SALES positionQualifications for the Customer Service Representative job opening in Markham, ON include;At least 2-3 years experience in a Customer Service position, ideally call center or corporate setting but with high volumesExcellent communication and interpersonal skills; these roles are in a smaller team setting so the fit is keyRelated post-secondary education or relevant work-related experience (asset to those with pharmaceutical, medical device, or general medical industry experience - please note this is in a corporate office setting)Ability to control multiple priorities, to work under pressure and meet deadlinesStrong MS Office skills and ability to learn other PC applications and programs; experience in SAP or other order management tools a strong assetOur client offers a busy yet business casual office setting as well as a hybrid work model, a positive work culture, opportunity to extend (or more), free parking or near a YRT stop, a competitive hourly pay rate with 4% vacation pay and optional benefits after 600 hours.If you are interested in this Customer Service Representative job opening in Markham, ON, please respond immediately as our client in eager to find a talented Customer Service Representative to join their team.