Job Title

About the RoleIf you are a RIBO Licensed, Personal Lines Customer Service Representative, our growing team wants you!!!!ResponsibilitiesProviding exceptional day to day customer service to our clientsProcessing policy changesMaintain professional relationships with Insurers and UnderwritersAssist and provide support to Producers as requiredProcess call backs, submissions and mail in a timely mannerFlexible to perform various assigned tasksPromotes company features and benefits as part of an ongoing portfolio reviewCross-sell a variety of products at every opportunityPromotes client loyalty through attention to detail and relationship buildingRemains current on all company philosophies and proceduresAccepts risks within established guidelines QualificationsCurrently holds a RIBO license in good standingMin. 2+ years experience Required SkillsYou have the ability to communicate effectively with clients, both verbally and in writingYou have excellent interpersonal, organizational and time management skillsYou have demonstrated your ability to function effectively in a fast-paced, multi-faceted environmentYou maintain a positive attitude and are a team playerYou have strong analytical and decision-making abilitiesYou demonstrate the ability to adapt to changeYou are proficient in BMS and MicrosoftYou will support the Broker/Producer by being a liaison with the insurance companies, clients and any other customer as requiredYou will provide the first point of contact between underwriters to respond to underwriting questions from Brokers or Underwriters Compensation packageCompetitive compensation packagePaid vacationPaid Personal/sick daysReciprocal daysGroup BenefitsGrowth within the companyBusiness casual attireCompany eventsCommunity involvementSmiles, encouragement and teamworkEqual Opportunity StatementFSB GROUP LTD. is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an interview will be asked whether specific accommodations are needed to support a personal disability.