About UsCustomer Service Representative RoleCelebrating years of growth, we are a leading provider to the retail automotive industry. We're passionate about delivering excellent service and creating an outstanding experience with opportunities to learn and grow professionally.This role provides support to clients and the sales team. As a skilled customer service specialist, you will join our headquarters in Ontario. Daily administration and coordination of customer service activities are key responsibilities.Key ResponsibilitiesProvide exceptional client service and assist internal departments.Correspond with sales team members via phone or email.Daily administration and coordination of customer service activities.Liaise with the sales team to coordinate in-field support.Collaborate with teams to ship regular orders.Assemble marketing materials and POS supplies.Maintain knowledge of our products.Meet performance objectives.Complete accurate documentation for each transaction.Requirements3+ years of customer service experience or relevant industry experience.Fluent bilingual skills in French and English (written and spoken).A passion for delivering exceptional customer experiences.Energetic personality and strong phone skills.Ability to learn new processes quickly and work well under pressure.
Job Title
Skilled Customer Service Specialist