Job Title

Toyota Financial Services currently has an exciting 12-month contract as Bilingual (English and French) Assistant Customer Accounts Associate, reporting to the Supervisor of Collections. This role resides in our Markham Head Office.What you will be doing: Call delinquent accounts that are 15 to 59 days past due Confirm clients information and make suitable payment arrangements Answering inbound calls Negotiate total losses/insurance settlements Complete other departmental duties as requiredWhat you bring: Must be available to work between the hours of 8:00 am to 8:00 pm Excellent communication, negotiation and decision-making skills Strong organization skills with the ability to handle multiple priorities Self-starter with the ability to work independently Bilingual Preferred written and oral fluency in English and French University Degree or College diploma, preferably in a business-related fieldWhat You Should Know:Our success begins and ends with our people. We embrace diverse perspectives andvalue unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and dobusiness. Applicants for our positions are considered without regard to race, ethnicity,national origin, sex, sexual orientation, gender identity or expression, age, disability,religion, or any other characteristics protected by law.About Toyota Financial ServicesToyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyotaand Lexus dealerships and customers across Canada. TFS is a member of Toyota FinancialServices Corporation (TFSC), a wholly-owned subsidiary of Toyota Motor Corporation in Japanwith the Canadian operation headquarters in Markham, OntarioWhat Sets Us Apart?At Toyota Financial Services (TFS), you will help create best in class customer experiences in aninnovative, collaborative and team focused environment. TFS is an important part of the Toyotafamily, an award-winning global company, recognized worldwide for our technologicalleadership and superior standards of quality, continuous improvement and environmentalresponsibility.