Job Title

Stratford Region- Employment Services Supervisor Location: Stratford Work Hours: 37.5 / WK Employment Type: Full-Time Number of Vacancies: 1 Anticipated Start Date: As soon as possible Deadline to Apply: Dec. 10th, 2025 Starting Rate or Range: $55,000 / Annually Total Rewards Package: We believe that everyone has the potential to shine Our culture is built around connection, celebration, appreciation, and recognition, and it starts with a total rewards package focused on Well-Being. Time Away from Work At the YMCA of Three Rivers, we value work-life harmony. Full-time team members start with: 3 weeks of vacation, with the opportunity to earn more as their length of service increases 12 well-being days for sick time or proactive self-care, which can be used as they are earned. Bereavement days are also available. Pension Plan Full-time employees can join our group pension plan after two consecutive years of employment. Employees contribute 5% of their gross earnings per pay, which the Y, matches. After three consecutive years of service, participation in the YMCA pension plan becomes mandatory for full-time employees. Health, Dental, and Well-Being Benefits The YMCA of Three Rivers offers a comprehensive group benefits package to full-time employees (starting 3 months after the start date), including: Prescription drugs, Basic dental coverage, Paramedical services, Vision care Access to an Employee (and Family) Assistance Program offering free and confidential counseling, resources, and services A free YMCA membership for you and your family, providing access to our fitness centers Discounts on YMCA programs and services, including childcare Role Overview: Are you enthusiastic and thrive in a fast-paced environment? Detail oriented, creative and an excellent communicator? Do you enjoy overseeing the daily operations of a team, including monitoring service contract and ensuring excellent customer services to all. Are you passionate about giving back to community, motivated by work that is truly meaningful and contributes to building a strong, vibrant, healthy, and inclusive community? If this is you, join our team and make an impact in the lives of people in our community. Who are we The YMCA of Three Rivers is a charitable organization proudly serving the communities of Guelph-Wellington, Stratford-Perth, and Waterloo Region. We aspire to build connected and resilient communities. Our mission is to make our diverse communities healthier and more vibrant. With dignity and respect, our programs and services inspire individuals to reach their full potential. Learn more about our history, mission, vision, and values here. We strive to be a great place to work so that all employees can live with purpose, passion, and potential to Shine On This is where you come in. What you will do We''re excited to expand our services to Stratford In this role, you''ll lead the daily operations of the Employment Services, building the team and program from the ground up. You''ll foster a positive, empowering environment where staff are supported and equipped to help clients find meaningful employment. If you''re a proactive leader who enjoys shaping something new and making an impact, this is the role for you. You will coordinate staffing and resources while building strong relationships with local employers, funders, and community partners to enhance program offerings. Additionally, you will oversee the disbursement of financial support to clients and ensure accurate reporting for both the YMCA and funders. Supporting your team in their day-to-day work, you will guide them through challenges, encourage innovation, and ensure smooth operations. Your role will also include managing program budgets, evaluating service delivery methods, and leading quality assurance efforts to continuously improve outcomes. You will cultivate strong internal and external partnerships, fostering collaboration to enhance the impact of Employment Services. Communication and professional growth will be key priorities, as you maintain open dialogue within the YMCA, engage with stakeholders, and stay informed about job market trends through workshops, trainings, and conferences. Above all, you will lead with care and purpose, ensuring Employment Services remains an effective, inclusive, and responsive program that evolves with the needs of the community, our clients, and our team. What you will bring Completion of post-secondary education in related field. 35 years of experience in employment services, with a strong understanding of workforce development and client-centered approaches 3+ years of people leadership experience, including coaching, mentoring, and performance management Demonstrated ability to manage budgets, monitor financial processes, and ensure compliance with funding agreements Experience in building and sustaining partnerships with employers, funders, and community organizations Knowledge of local labour market trends and ability to apply data-driven insights to program development Strong administrative and office management skills, including resource planning and quality assurance Intermediate computer proficiency in Microsoft Office and familiarity with digital tools for virtual service delivery Excellent oral and written communication skills, with the ability to engage diverse stakeholders Experience implementing inclusive practices and fostering a culture aligned with JAIDE principles Ability to communicate in a second language is an asset A valid driver''s license and reliable transportation are required Ability to work in a virtual and hybrid environment Acceptable Police Check What you will gain You will be part of and an organization that has a massive impact across our community. You will be joining a local organization, but you will also be a part of a global movement. Your work will have an impact and the community we all call home will be a little better every day because of you. We provide several continuous professional learning opportunities at no cost to you. This role requires regular travel across the region, which may not always be easily accessible through public transit. The employee must be able to arrange their transportation to these sites. A valid G driver''s license and full-time vehicle access are strongly recommended. Additional Information: Our Commitment to Safeguarding Children and Youth In keeping with our commitment to child and youth safeguarding, job offers are contingent on completing a current Vulnerable Sector Check and employment reference checks. Vulnerable Sector Checks are reviewed individually, and the offense(s) - if any - are considered in the decision-making process, in relation to the requirement of working with children, therefore not eliminating all candidates with a record from being offered a position. Vulnerable Sector Checks must be renewed every three years. Our Commitment to JAIDE (Justice, Access, Inclusion, Diversity, and Equity) We embrace the values of justice, access, inclusion, diversity, and equity and are committed to creating an inclusive workplace that welcomes applications from all qualified persons. We encourage Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, gender-diverse people, people with diverse abilities, members of ethnic minorities and faith groups, foreign-born residents, and veterans to apply. Applicants will not be discriminated against based on race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, ability, ancestry, marital status, veteran status, medical condition, or any protected group. We are committed to creating an environment where we eliminate barriers and promote the inclusion of equity groups. Studies have shown that women and people of equity-deserving backgrounds are less likely to apply to jobs unless they meet every qualification in the posting. We understand that knowledge and experience can be gained in many ways, so we strongly encourage applications even if you don''t believe you meet all the requirements outlined. Per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation need known to the YMCA of Three Rivers. Our Commitment to Privacy The YMCA of Three Rivers complies with the Employment Standards Act, Pay Equity Legislation, and privacy laws. We are committed to protecting personal information by following responsible information-handling practices in keeping with privacy laws. Please visit our website for more information on the YMCA of Three Rivers'' commitment to privacy. Please note that due to the large volume of applications received, only candidates being considered for the position will be contacted. To explore additional career opportunities with the YMCA of Three Rivers, please visit our Career Page.