Job Title

About the Company The Avid Group is an end-to-end apparel and brand platform operating a portfolio of high-growth lifestyle and licensed brands across DTC, wholesale, and strategic partnerships. Our brands include Troll Co Clothing, Market Studios, and Barstool Sports. We manage the full brand lifecycle - from creative and merchandising through production, fulfillment, finance, and distribution across the U.S. and Canada. About the Role Were hiring an Ecommerce Manager to own the day-to-day execution and performance of our Shopify-based DTC websites and Amazon storefronts (U.S. & Canada). This is a hands-on, execution-focused role responsible for ensuring our digital storefronts are accurate, optimized, and performing at a high level. Youll work closely with Marketing, Operations, Brand, and Customer Experience teams to deliver strong launches, promotions, and a best-in-class shopping experience. Responsibilities Site Management (Shopify DTC) - Own daily operations of multiple Shopify-based DTC storefronts - Maintain homepage content, collections, navigation, and product launches - Upload and maintain product data, imagery, pricing, and merchandising rules - Conduct ongoing QA to ensure accuracy, functionality, and strong mobile performance Amazon Marketplace Management (U.S. & Canada) - Manage product listings, pricing, imagery, A+ content, and storefronts - Coordinate launches and promotions with DTC and wholesale calendars - Monitor performance metrics including sales, conversion, reviews, and advertising - Ensure compliance with Amazon brand standards and platform requirements Promotions & Campaign Execution - Build and execute promotions including discount codes, bundles, and limited-time offers - Partner with Marketing to launch campaigns cleanly across platforms - Ensure pricing and promotional consistency across Shopify, Amazon, and Tapcart Performance Analysis & Optimization - Track key ecommerce KPIs including revenue, conversion rate, and AOV - Use tools such as Shopify, GA4, and Triple Whale to identify insights - Recommend and implement improvements to site performance and conversion Technology & Platform Management - Own day-to-day management of the ecommerce tech stack: Shopify, Klaviyo, Yotpo, Tapcart - Partner with developers and agencies to resolve issues and deploy enhancements - Ensure integrations for inventory, analytics, and attribution are functioning properly Product & Inventory Coordination - Work with Operations to ensure product availability, pricing accuracy, and timely launches - Maintain clean product data, variants, tagging, and collections - Manage back-in-stock flows and inventory-driven merchandising logic Customer Experience & Operations - Partner with Customer Service to resolve site or order-related issues - Audit checkout, shipping thresholds, and returns to improve conversion and satisfaction - Monitor and respond to customer feedback and reviews, especially on Amazon Growth, Testing & Optimization - Conduct A/B testing across content, layout, and calls-to-action - Support SEO and marketplace optimization efforts - Evaluate new tools and initiatives to drive ecommerce growth Qualifications - 5+ years of hands-on ecommerce experience - Strong experience managing Shopify-based DTC websites - Experience with Amazon Seller Central or Vendor Central (U.S. and/or Canada) - Understanding of digital merchandising, CRO, and ecommerce analytics - Experience with tools such as Shopify, Klaviyo, GA4, Triple Whale, and Amazon reporting - Highly organized with strong attention to detail and follow-through - Comfortable QAing launches, promotions, and technical changes - Analytical, proactive, and execution-oriented mindset Why The Avid Group - Work across multiple scaled, culturally relevant apparel brands - Hands-on ownership with real impact on revenue and customer experience - Close collaboration with Brand, Marketing, and Operations teams - Fast-moving, execution-driven environment