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About Us AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Our mission is to empower retailers to create the worlds best online shopping experiences, from postpurchase and beyond. Weve powered more than 8 billion shipments for over 20,000 leading brands including Samsung, Gymshark, Mejuri, and TOMS. Our AIdriven postpurchase solutions span shipment tracking, returns management, personalized product discovery, and delivery predictions with industryleading accuracy. Backed by a $66M Series B and over a decade of innovation, were accelerating growth and defining the future of the postpurchase experience. With 450+ team members across the globe, were building a diverse, collaborative culture that encourages agility, ownership, and impact. Your Mission As an Enterprise Account Executive at AfterShip, your mission is to expand our footprint within the top global retailers and digital commerce brands by helping them transform their postpurchase experience. You will serve as an advisor to executive stakeholders; identifying where visibility gaps, delivery inaccuracies, manual returns processes, or fragmented customer journeys are costing them revenue, loyalty, and operational efficiency. You will hunt, develop, and close netnew enterprise opportunities, orchestrating complex sales cycles that involve crossfunctional collaboration, technical evaluation, and measurable business impact. Your success will directly accelerate AfterShips growth in the enterprise segment while ensuring that our customers unlock meaningful value faster delivery accuracy, lower WISMO, optimized returns workflows, and richer customer engagement across the postpurchase lifecycle. In short: You are the tip of the spear driving AfterShips enterprise expansion, shaping the future of postpurchase for the worlds most influential brands. What Youll Do - Hunt and acquire netnew enterprise logos by executing a disciplined outbound strategy across your named accounts (ie. Shopify Plus merchants). - Lead discovery to uncover business and operational gaps in tracking, delivery experience, returns, or supplychain visibility. - Develop compelling ROI narratives leveraging case studies, analytics, and technical product capabilities. - Coordinate internal resources (SE, Onboarding, Product, CS) to deliver enterprisegrade solutions. - Negotiate complex RFPs, MSAs, SOWs, and multisolution deals. Who We're Looking For - 5+ years of closing experience in eCommerce SaaS sales in the Shopify ecosystem. - Demonstrated success closing $100K+ ACV deals with long, multistakeholder sales cycles. - Proven experience selling to digital, operations, logistics, or CX organizations within large Shopify Plus brands. - Strong technical aptitude: comfortable leading product demonstrations and technical discussions with engineering, IT, data, and product teams. - Ability to craft business cases, ROI models, and executivelevel presentations. - Excellent communication, executive presence, and storytelling skills. - Familiarity with enterprise sales methodologies such as MEDDICC, Sandler, or Command of the Message, with the ability to apply structured qualification and deal management frameworks. - Ability to travel up to 20% for client visits, tradeshows, and company offsites. - Background in postpurchase, logistics technology, returns platforms, or shipping solutions preferred but not required. At AfterShip, we know great talent doesnt always fit every requirement. If youre passionate about our mission and believe you can make an impact, we encourage you to apply. Why You Should Join Us - Great Place to Work Certified: Weve been recognized for our inclusive, valuesdriven culture that celebrates diversity and collaboration. - Innovative & Inclusive Culture: Started by our software engineerturnedCEO, AfterShip is built on curiosity, creativity, and collaboration. Were a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture thats inclusive, which has allowed us to surround ourselves with the industry's most talented professionals. - Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. Its one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow. - Thrive & Grow: Theres no ceiling to what you can achieve or learn here. Were committed to empowering your career while advancing together as a company. - Flexible Work Setup: Were a remotefirst team, meaning by default that employees work from home or on a hybridflexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). Youre empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, youll be able to have a schedule that fits your working style and the requirements of your role. Perks - Competitive compensation - Remotefirst/hybridflexible work setups - Healthcare coverage offered from day 1 - Retirement plans including company match - Annual learning & wellness benefit - Monthly book perk - Career progression & professional development - Inoffice lunch and commuter benefits for those located in our hub locations We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and well work with you to meet your needs. We believe in hiring right over hiring fast. While timelines may vary, were looking to fill this role as soon as possible. / We prioritize hiring the right person over hiring quickly. This is an evergreen posting, so timelines may vary depending on when the right candidate is identified. #J-18808-Ljbffr