Job Title

Overview Location Address: Scarborough (there is some flexibility to WFH if preferred), but this may change to 2-3 times/week strong preference for candidates in GTA Contract Duration: 1 year Possibility of extension & conversion to FTE Number of Positions: 1 Schedule Hours: Monday-Friday, 9am-5pm Story Behind the Need - Business Group: Security Incident management and response. - Project: Spearhead the creation and improvement of technical documentation such as processes, procedures, and investigative response capability Candidate Value Proposition - Exposure to technical areas such as incident response, critical investigations, cyber security breaches. - Help improve documentations and better respond in the future. Typical Day in Role - Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process. - Gathers feedback from business partners, internal technical team and vendor to improve technical documents. - Ability to take existing and potential content and improve it - Convert complex documentation to easy language for multiple audiences - Writes and edits technical documents including reference manuals and product manuals which may include screenshots and tutorials - Plans writing processes and sets timelines and deadlines. - Recording meeting minutes for Incident Response calls and team meetings, as needed. Required Skills / Must Have - 8+ Years of experience in technical writing, 5+ Experience in SharePoint, Visio, JIRA - Creating and designing a knowledge base for practical use of all Cyber security project employees. Writing document & playbooks - Recent experience in Translating practical procedure documents into high-level management level document for audit and summary purposes. - Assisting in updating process documents defined and created by management. These processes are relevant to all activities in which the team is involved. - Improving technical understanding of company security technologies. Nice-To-Have Skills - Power BI, MS office suite - Experience writing law enforcement documents is preferred Soft Skills - Communicating effectively orally and in writing - Critical thinking and problem-solving skills - Strong research and analytical skills - Ability to undertake multiple projects and deliver on tight deadlines - Detail-oriented - Ability to meet deadlines and to work independently. - Excellent organizational skills and attention to detail. - Excellent writing, editing, and communication skills Education Bachelor/'s degree in a technical field such as computer science or relevant work experience is required Interview - 1 30mins MS team HM & Team member Soft skills & technical skills 10 questions - 2 30mins MS teams HM Technical writer Skills & positions - 5 questions Best vs Average - Ideally the candidate would have experience in Cyber security & Law enforcement - with a strong background in public speaking. #J-18808-Ljbffr