Job Title

Foster an inclusive, high-performance culture built on collaboration and respect Model the lodges values in daily operations, guest interactions, and team engagement Mentor and develop staff to deliver world-class guest experiences Guest Experience Ensure consistent excellence across all touchpointsfrom arrival to departure Maintain high service standards and oversee the delivery of personalized guest care Support programming that enhances the lodges connection to its natural surroundings Operations Management Oversee day-to-day operations, including lodging, food & beverage, reservations, and maintenance Manage infrastructure, capital planning, and vendor relations to ensure smooth operations Partner with culinary leadership to maintain exceptional dining standards centered on local, seasonal ingredients Financial & Strategic Oversight Develop and manage annual operating budgets, ensuring alignment with strategic goals Lead continuous improvement in processes, systems, and performance analytics Marketing & Brand Stewardship Collaborate with marketing to build awareness, drive repeat business, and strengthen brand identity Support storytelling through social media, digital platforms, and on-site experiences Explore special event opportunities such as retreats, weddings, or exclusive gatherings Stakeholder Relations Liaise with external partners including park authorities, suppliers, and local communities Maintain the lodges strong reputation as a responsible and respectful operator within a world-class natural environment Requirements Minimum 5 years of senior hospitality leadership experience in boutique or remote settings Proven record of leading diverse teams and cultivating inclusive, positive workplace culture Strong financial management acumen including budgeting, forecasting, and P&L oversight Exceptional communication and interpersonal skills; calm and decisive under pressure A balance of strategic mindset and handson operational leadership Passion for mountain life, adventure, and sustainability Candidates will be handson hospitality leaders who lead by example, drive exceptional guest experiences, and build cohesive, accountable teams. They will balance empathy with clear expectations, fostering a positive culture that supports both operational excellence and team wellbeing. Corporate Culture Privately owned, valuesdriven organization with a commitment to excellence Work in one of Canadas most stunning natural settings Onsite accommodation and meals provided during operational seasons Competitive compensation package including benefits, vacation, and performancebased incentives Contribute to an organization recognized for authentic hospitality and environmental care Resume * please attach resume in MSWord format - Files must be less than 5 MB. - Allowed file types: doc docx. Cover Letter please attach cover letter in MSWord format - Files must be less than 5 MB. - Allowed file types: doc docx. I consent to receiving news and information from JRoss Recruiters. I understand that I can withdraw this consent at any time by sending an email to [email protected]. #J-18808-Ljbffr