About the CompanyThe Avid Group is an end-to-end apparel and brand platform operating a portfolio of high-growth lifestyle and licensed brands across DTC, wholesale, and strategic partnerships. Our brands include Troll Co Clothing, Market Studios, and Barstool Sports. We manage the full brand lifecycle - from creative and merchandising through production, fulfillment, finance, and distribution across the U.S. and Canada.About the RoleWere hiring an Ecommerce Manager to own the day-to-day execution and performance of our Shopify-based DTC websites and Amazon storefronts (U.S. & Canada).This is a hands-on, execution-focused role responsible for ensuring our digital storefronts are accurate, optimized, and performing at a high level. Youll work closely with Marketing, Operations, Brand, and Customer Experience teams to deliver strong launches, promotions, and a best-in-class shopping experience.ResponsibilitiesSite Management (Shopify DTC)Own daily operations of multiple Shopify-based DTC storefrontsMaintain homepage content, collections, navigation, and product launchesUpload and maintain product data, imagery, pricing, and merchandising rulesConduct ongoing QA to ensure accuracy, functionality, and strong mobile performanceAmazon Marketplace Management (U.S. & Canada)Manage product listings, pricing, imagery, A+ content, and storefrontsCoordinate launches and promotions with DTC and wholesale calendarsMonitor performance metrics including sales, conversion, reviews, and advertisingEnsure compliance with Amazon brand standards and platform requirementsPromotions & Campaign ExecutionBuild and execute promotions including discount codes, bundles, and limited-time offersPartner with Marketing to launch campaigns cleanly across platformsEnsure pricing and promotional consistency across Shopify, Amazon, and TapcartPerformance Analysis & OptimizationTrack key ecommerce KPIs including revenue, conversion rate, and AOVUse tools such as Shopify, GA4, and Triple Whale to identify insightsRecommend and implement improvements to site performance and conversionTechnology & Platform ManagementOwn day-to-day management of the ecommerce tech stack: Shopify, Klaviyo, Yotpo, TapcartPartner with developers and agencies to resolve issues and deploy enhancementsEnsure integrations for inventory, analytics, and attribution are functioning properlyProduct & Inventory CoordinationWork with Operations to ensure product availability, pricing accuracy, and timely launchesMaintain clean product data, variants, tagging, and collectionsManage back-in-stock flows and inventory-driven merchandising logicCustomer Experience & OperationsPartner with Customer Service to resolve site or order-related issuesAudit checkout, shipping thresholds, and returns to improve conversion and satisfactionMonitor and respond to customer feedback and reviews, especially on AmazonGrowth, Testing & OptimizationConduct A/B testing across content, layout, and calls-to-actionSupport SEO and marketplace optimization effortsEvaluate new tools and initiatives to drive ecommerce growthQualifications5+ years of hands-on ecommerce experienceStrong experience managing Shopify-based DTC websitesExperience with Amazon Seller Central or Vendor Central (U.S. and/or Canada)Understanding of digital merchandising, CRO, and ecommerce analyticsExperience with tools such as Shopify, Klaviyo, GA4, Triple Whale, and Amazon reportingHighly organized with strong attention to detail and follow-throughComfortable QAing launches, promotions, and technical changesAnalytical, proactive, and execution-oriented mindsetWhy The Avid GroupWork across multiple scaled, culturally relevant apparel brandsHands-on ownership with real impact on revenue and customer experienceClose collaboration with Brand, Marketing, and Operations teamsFast-moving, execution-driven environment
Job Title
Ecommerce Manager